Job Description
RACWA is seeking a Team Manager - Member Resolutions to lead a small team responsible for resolving member complaints and remediation activities. You will coach, mentor and oversee actions to ensure fair, timely and accurate outcomes while meeting regulatory requirements.
n
The role emphasizes solid leadership, stakeholder collaboration and a commitment to quality service. Key responsibilities include developing the team, managing complex cases, and driving continuous process improvements.
📌 Member Resolutions Team Lead (Perth)
🏢 RACWA
📍 Perth