Head of Commercial - Home & Community Support
Bolton Clarke is Australia's largest independent not-for-profit aged care provider, supporting more than 130,000 customers through our Home & Community Support services nationally. As we continue to evolve in a changing aged care landscape, we're seeking an experienced commercial leader to drive performance, identify growth opportunities and strengthen financial sustainability across the business.
Reporting to the Chief Operating Officer, Home & Community Support, you'll partner closely with operational, finance and workforce leaders to deliver commercial outcomes that support both organisational performance and exceptional customer experiences.
Your responsibilities:
Lead commercial strategy and business performance across our national Home & Community Support division
Drive revenue growth, margin improvement, funding conversion and package utilisation outcomes
Lead pricing strategy, governance and commercial modelling to support strategic decision-making
Identify new revenue opportunities across fee-for-service, private market and emerging growth channels
Establish commercial frameworks that improve workforce productivity, utilisation and operational performance
Partner with Finance and Operations to deliver meaningful commercial insights, forecasting and performance improvement initiatives
Build and lead a high-performing commercial function while influencing leaders across multiple regions and business units
About you
You'll bring a proven track record of leading commercial performance in a large,



complex service-based environment and be comfortable influencing senior stakeholders to achieve meaningful business outcomes.
You'll likely have experience in:
Commercial leadership, strategy, finance, business performance or operational improvement
Pricing strategy and governance
Commercial modelling and business case development
Workforce productivity and operational performance initiatives
Executive stakeholder management and influencing outcomes across large organisations
Leading high-performing teams through change and growth
Aged care, health, community services or similarly complex sectors highly regarded
Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work.
Executive leadership role reporting directly to the COO, Home & Community Support
Prospect to influence strategy and performance across one of Australia's largest home care providers
National scope with meaningful impact on customers, workforce and business outcomes
Hybrid working environment with flexibility to balance office and home working
Salary packaging options and tax benefits of up to $15,900 plus additional $**** in entertainment per year available
A work culture that values you and invests in your career
Options for additional purchased leave
Employee Assistance Program for you and your family
Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.
Appointment to this position and ongoing employment is subject to your commitment to building a diverse and inclusive workplace.
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📌 Head Of Commercial - Home & Community Support (Melbourne)
🏢 Bolton Clarke
📍 Melbourne