Customer Support Technician: Fast, Friendly Help (Victoria)

Customer Support Technician: Fast, Friendly Help (Victoria)

28 Aug
|
simPRO Group
|
Victoria

28 Aug

simPRO Group

Victoria

Job Description
Simpro Group is seeking a Customer Support Technician, Level 1 in Melbourne to manage high volumes of inbound queries via phone or chat, ensuring timely and effective software issue resolution. The role focuses on customer-centric interactions, documentation, and collaboration across teams to improve the customer experience.
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The ideal candidate demonstrates robust communication, de-escalation skills, and a solid understanding of cloud-based tech, with a proactive, independent work style and a

📌 Customer Support Technician: Fast, Friendly Help (Victoria)
🏢 simPRO Group
📍 Victoria

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