Job Description
About this opportunity
n
As the Care Manager Team Leader, you will support and supervise Care Managers to deliver high-quality, relationship-centred community-based services. Reporting to the Business Operations Manager, you will help ensure care management practice is consistent, compliant and aligned with legislative, regulatory and organisational requirements.
n
n
Build a meaningful career supporting older Australians and their families to live well at home
n
Enjoy your birthday your way with a paid day off each year
n
Paid wellness, volunteering and study leave to support your wellbeing and growth
n
Save on your next car with our novated leasing options
n
Be recognised at our annual Heart of Dovida Awards, celebrating the people who bring our values to life
n
n
Why join us?
n
n
Build a meaningful career supporting older Australians and their families to live well at home
n
Enjoy your birthday your way with a paid day off each year
n
Paid wellness, volunteering and study leave to support your wellbeing and growth
n
Save on your next car with our novated leasing options
n
Be recognised at our annual Heart of Dovida Awards, celebrating the people who bring our values to life
n
n
Key Responsibilities
n
n
Support consistent delivery of high-quality, relationship-centred services across the client journey.
n




Provide day-to-day supervision and guidance to Care Managers across care planning, documentation, risk monitoring and service coordination.
n
Act as the first point of escalation for complex client matters, safeguarding concerns and service risks.
n
Conduct regular audits of care plans, client reviews, budgets, risk assessments and documentation to maintain compliance and audit readiness.
n
Lead capability development through onboarding, mentoring, performance support and targeted education for Care Managers.
n
n
About you
n
n
Experience leading or supporting teams in aged care, community services or a similar environment.
n
Strong people leadership, with the ability to coach, mentor and support teams through change.
n
A practical understanding of care management, quality, compliance, risk and safeguarding. SIRS knowledge would be highly regarded.
n
Robust organisation and problem-solving skills, with confidence managing competing priorities and complex client matters.
n
A collaborative, resilient and values-led approach, with a genuine commitment to clients, families and your team.
n
n
A tertiary qualification in Nursing, Allied Health, Social Work or a related discipline will be highly regarded.
n
Australian work rights
n
Applicants must have permanent or temporary rights to work in Australia with no restrictions.

📌 Care Manager Team Leader (South Australia)
🏢 Dovida Australia
📍 South Australia