Customer Support Technician - Rapid Problem Solver (Victoria)

Customer Support Technician - Rapid Problem Solver (Victoria)

28 Aug
|
simPRO Software
|
Victoria

28 Aug

simPRO Software

Victoria

Job Description
Simpro Software Pty Ltd in Melbourne is seeking a Customer Support Technician, Level 1, to engage with customers and internal stakeholders, delivering timely, empathetic support that aims to exceed expectations.
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You will manage inbound queries via phone or chat, troubleshoot issues, document cases, and collaborate across teams to improve the customer experience. This role emphasizes rapid problem-solving and knowledge-building in a cloud-based product suite.

📌 Customer Support Technician - Rapid Problem Solver (Victoria)
🏢 simPRO Software
📍 Victoria

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