Job Description
Join Highgate as Our New Warehouse Supervisor!
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Highgate – The Fleet A/C Specialist | DRIVING results
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When mobile fleets are under pressure, performance matters.
n At Highgate, we deliver the parts, systems and support that keep Australia's hardest-working fleets moving. With over 50 years of expertise and more than 148,000 parts in stock, we're the country's leading A/C partner for heavy‐duty industries. Built on knowledge, engineered for precision, and driven to deliver — we help reduce downtime, protect productivity and keep people secure.
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Why Highgate
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Work for a company that is:
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Reliable, agile, innovative and accountable
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Powered by knowledge, driven to deliver
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Fast, precise and always on
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Built to lead, engineered to win
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Located at our state‐of‐the‐art Tonsley facility, you'll enjoy a bright, modern workspace, secure off‐street parking and a culture built on efficiency, innovation, partnership, confidence, results and safety.
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About the Role
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As Warehouse Supervisor, you will lead the day‐to‐day operations of our warehouse, ensuring inventory is accurately received, stored, managed and dispatched to support our customers and internal teams.
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This is a hands‐on leadership role requiring strong operational oversight, people leadership skills, inventory management expertise and a commitment to safety and continuous improvement. You'll play a critical role in ensuring Highgate delivers on its promise of speed, accuracy and reliability.
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Key Responsibilities
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Warehouse Operations
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Join Highgate as Our New Warehouse Supervisor!
n
Highgate – The Fleet A/C Specialist | DRIVING results
n
When mobile fleets are under pressure, performance matters.
n At Highgate, we deliver the parts, systems and support that keep Australia's hardest‐working fleets moving. With over 50 years of expertise and more than 148,000 parts in stock, we're the country's leading A/C partner for heavy‐duty industries. Built on knowledge, engineered for precision, and driven to deliver — we help reduce downtime, protect productivity and keep people safe.
n
Why Highgate
n
Work for a company that is:
n
n
Reliable, agile, innovative and accountable
n
Powered by knowledge, driven to deliver
n
Fast, precise and always on
n
Built to lead, engineered to win
n
n
Located at our state‐of‐the‐art Tonsley facility, you'll enjoy a bright, contemporary workspace, secure off‐street parking and a culture built on efficiency, innovation, partnership, confidence, results and safety.
n
About the Role
n
As Warehouse Supervisor, you will lead the day‐to‐day operations of our warehouse, ensuring inventory is accurately received, stored, managed and dispatched to support our customers and internal teams.
n
This is a hands‐on leadership role requiring strong operational oversight, people leadership skills, inventory management expertise and a commitment to safety and continuous improvement. You'll play a critical role in ensuring Highgate delivers on its promise of speed, accuracy and reliability.
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Key Responsibilities
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Warehouse Operations
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Supervise and coordinate daily warehouse activities, including receiving, put‐away, picking, packing and dispatch.
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Ensure all inventory movements are processed accurately and efficiently.
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Allocate resources and manage workflows to meet customer and operational deadlines.
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Maintain warehouse organisation, cleanliness and operational efficiency.
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Ensure all warehouse equipment is operated safely and maintained appropriately.
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Inventory Management
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Maintain high levels of inventory accuracy across all warehouse stock.
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Manage cycle counting programs, stocktakes and inventory audits.
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Investigate and resolve stock discrepancies in a timely manner.
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Ensure products are stored, handled and protected according to company standards.
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Support inventory optimisation initiatives to improve availability and minimise stock loss.
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Team Leadership
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Lead, coach and develop warehouse team members.
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Foster a positive, high‐performance culture built on accountability and teamwork.
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Conduct performance discussions and provide ongoing coaching and feedback.
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Assist with workforce planning, rostering and resource allocation.
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Promote employee engagement, safety awareness and continuous improvement.
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Safety & Compliance
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Drive a strong safety‐first culture across warehouse operations.
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Ensure compliance with WHS policies, procedures and legislative requirements.
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Conduct toolbox talks, safety inspections and risk assessments.
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Investigate incidents, hazards and near misses, implementing corrective actions where required.
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Maintain compliance with all warehouse and material handling requirements.
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Logistics & Cross‐Functional Coordination
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Coordinate inbound and outbound freight activities.
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Liaise with suppliers, transport providers and internal stakeholders.
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Partner closely with Purchasing, Operations, Service and Projects teams to ensure product availability and customer requirements are met.
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Monitor delivery performance and support continuous supply chain improvements.
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Continuous Improvement
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Identify opportunities to improve warehouse productivity, accuracy and efficiency.
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Support the implementation and optimisation of warehouse systems and technology.
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Develop and maintain best‐practice warehouse procedures and processes.
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Contribute to operational improvement initiatives across the business.
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Key Performance Indicators (KPIs)
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Inventory Performance
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Inventory accuracy percentage
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Cycle count completion and variance rates
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Reduction in stock discrepancies and inventory write‐offs
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Inventory availability and stock fulfilment performance
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Warehouse Operations
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On‐time pick, pack and dispatch rates
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Order accuracy and error reduction
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Receiving turnaround times
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Warehouse productivity and throughput measures
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Safety & Compliance
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Lost Time Injury (LTI) and incident rates
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Completion of safety inspections and toolbox meetings
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WHS compliance performance
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Hazard reporting and corrective action completion
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Customer Service & Delivery
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On‐time delivery performance
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Internal stakeholder satisfaction
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Freight and delivery accuracy
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Resolution time for operational issues
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People & Leadership
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Team engagement and retention
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Training and development completion
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Performance management and coaching effectiveness
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Attendance and roster adherence
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Continuous Improvement
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Process improvement initiatives implemented
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Productivity gains achieved
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Cost savings generated through operational improvements
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About You
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You are an experienced warehouse leader who thrives in a fast‐paced environment and takes pride in building high‐performing teams and efficient operations.
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You bring:
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Proven experience in a Warehouse Supervisor, Warehouse Team Leader or similar leadership role.
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Strong inventory management and warehouse operations experience.
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Experience leading, mentoring and developing warehouse teams.
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Sound understanding of warehouse systems, inventory controls and ERP platforms.
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Strong problem‐solving and decision‐making capabilities.
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Excellent planning, organisational and time management skills.
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A safety‐first mindset and commitment to WHS compliance.
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Forklift licence (preferred).
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Experience in industrial, automotive, manufacturing, distribution or technical product environments will be highly regarded.
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Behavioural Competencies
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Positive, approachable and proactive attitude
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Strong leadership presence and accountability
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Results‐driven with a focus on operational excellence
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Excellent attention to detail and accuracy
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Strong communication and stakeholder management skills
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Ability to lead by example and motivate others
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Practical problem‐solving capability
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Resilient and adaptable in a changing environment
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Committed to continuous improvement and innovation
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Self‐motivated and capable of managing competing priorities
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Living Our Values
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We expect all team members to act:
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With honesty
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With loyalty
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With humility
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With positivity
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Whilst striving for excellence
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What We Offer
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A collaborative and supportive leadership team
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A modern warehouse and office environment at our Tonsley facility
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Ongoing training and development opportunities
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Excellent workplace perks including in‐house barista‐style coffee, Toasty Tuesdays and Friday lunches
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Thrive Bonus incentive program recognising loyalty, teamwork and results
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Opportunity to contribute to a market‐leading Australian business supporting critical industries nationwide
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📌 Warehouse Supervisor (South Australia)
🏢 Acura Group & Highgate Air
📍 South Australia