Job Description
About us:
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Gladstone Hospital is a 70-bed hospital with a big heart and a broad range of services. From Emergency, Medicine and Surgery to Maternity, Paediatrics, Orthopaedics, Critical Care and Palliative Care, our teams provide care across the patient journey.
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We're also home to Mental Health, Alcohol and Other Drugs, Allied Health, Oral Health and community outreach services, extending care beyond the hospital and into the community.
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Big team. Diverse services. Outstanding care for our community.
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About the role:
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Answer calls professionally, connect people to the right department and make sure every caller gets the help they need, quickly and courteously.
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Recognise emergency and security situations, activate the right response and follow critical procedures with confidence and precision.
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Coordinate pagers, maintain accurate contact information and use alternative communication systems to keep staff connected when it matters most.
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Support daily administration, coordinate after-hours travel and accommodation, and use initiative to keep hospital operations on track (even when working independently).
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About you:
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Use sound judgement, solve problems and respond confidently when things get busy or unexpected.
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Strong office and reception skills, ideally with experience in a healthcare environment. Connect easily with people at all levels, build strong relationships and know how to keep things moving smoothly.




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Confident with systems such as Microsoft Word and Excel, handle information discreetly and can work independently with initiative.
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What we offer:
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Total remuneration value of up to $80,842 p.a. is comprised of: An hourly rate between $***** - $***** p.h.*****% employer superannuation contribution17.5% leave loadingAdditional Benefits: Ongoing Professional Development and Education
OpportunitiesFlexible
Work-Life Balance and VarietyGenerous Salary Sacrificing OptionsPaid Parental LeaveEmployee Assistance Program (EAP)Discounted Private Health InsuranceFitness PassportVaccine Preventable Diseases (VPD) requirements: It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
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How to apply:
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To apply, please submit the following: Your current CV or resume, including referees. A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
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Any additional forms / evidence as attached or listed on the Role Description.
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For assistance: Contact Recruitment.
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the Job Ad Reference (JAR)
GL6H******Applications
close: Monday, 21 September ****#GladstoneThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

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