Personnel Area:
Infrastructure Services Group
Branch
: Public Space Operations
Salary Range:
Band 4 $89,207 - $95,764+ Superannuation (Remuneration stated is for the full-time positions)
Work type:
Temporary Full-time
Duration
: Up to 24 months (Extension/s thereafter but not guaranteed).
Location
: Eagle Farm Regional Operations Centre
Our Business
Infrastructure Services (ISG) brings together Council's asset management, infrastructure planning, design, project management, construction, services,maintenanceand transport operations activities.
Public Space Operations branch is a service delivery, customer focused and commercially driven business that prides itself on keeping Brisbane's streets and public spaces clean, green and safe for the enjoyment of residents and visitors alike.
The Role
We are seeking a highly organised and customer-focused Business Support Officer to join our Public Space Operations team.
In this role, you will provide high-quality administrative and business support, coordinate and prepare customer correspondence, and help deliver timely, accurate and professional responses to a diverse range of enquiries.
Working in a fast-paced environment, you will build strong relationships with stakeholders, manage competing priorities, and contribute to continuous improvement initiatives.
Success in this role requires excellent communication skills, strong attention to detail, sound judgement, and a proactive approach to delivering exceptional customer service and business support outcomes.
Reporting to the Business Support Coordinator, this is an exciting opportunity for a motivated professional who enjoys collaboration, takes ownership of their work, and thrives in a agile team environment.




To be successful you will:
Have excellent written and verbal communication skills, with the ability to prepare high-quality correspondence and communicate effectively with a range of stakeholders
Be highly organised, adaptable, and able to manage competing priorities while delivering outcomes within tight timeframes
Enjoy working collaboratively and contribute positively to a supportive, high-performing team environment
Demonstrate initiative, sound judgement, and a solutions-focused approach when responding to customer enquiries and resolving issues
Maintain a high level of accuracy and attention to detail when preparing documents, managing records, and coordinating business support activities
Be proactive, reliable, and customer-focused, taking ownership of tasks and ensuring quality outcomes are delivered on time.
Benefits of working for Council include:
flexible working hours, and flexible arrangements
free gym and wellness centre
award winning superannuation fund
generous leave provisions
competitive salary.
Benefits of working for Council:




*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability.Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.
This role will require a Criminal History Check.
For more information:
Please call Azerina Hukicevic, Talent Partner on ************.
People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council's Diversity and Inclusion team.
Application Closing Date:
Wednesday, 2 September **** at 11:55pm AEST.
Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe.
Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with 'Gold Employer' status from the Australian Workplace Equality Index for LGBTI inclusion.
Council and its employees must follow the Public Sector Ethics Act **** (Qld) and the Code of Conduct.
This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain.
The Code of Conduct requires employees to openlydiscloseany other work they do outside of Council — includingpaid or unpaid employment,operatingtheir own businessor volunteering in certain circumstances— and to manage any conflictsof interest orother risks(such as fatigue)in a way that puts the publicinterestfirst.Maintainingemploymentoutside Councildoes notprecludeyou from being considered for roles within Council.
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📌 Internal Only - Business Support Officer (Brisbane)
🏢 Brisbane City Council
📍 Brisbane