Support Officer - Planning and Emergency Services
About the role
The primary objective of this position is to support the Planning Department, Emergency Services and Rangers to ensure the provision of quality customer service and accurate recording, receipt and input of data and adherence to statutory deadlines in relation to the Shire's administrative functions. This role provides administrative and operational support to ensure the effective delivery of bushfire risk management, emergency services and related planning activities.
Key responsibilities
Assist the Rangers with ranger related customer enquiries and triage incidents to Rangers
Administer the process for all Ranger related infringements, firebreak and bushfire hazard reduction inspection including the administration of issuing warning notices, work orders and infringements
Provide support to the Community Emergency Services Manager including assisting with the purchasing of goods and services for the Bushfire Brigades
Administer the online 'Permit to Burn' application process
Administer communications relating to Total Fire Bans and Harvest and Vehicle Movement Bans
Liaise with and assist the Shire's Bushfire Brigades with their administrative needs
Assist with the organisation and minute taking of meetings including the Bushfire Advisory Committee and Local Emergency Management Committee meetings
Process recent applications and subdivision referrals into Town Planning module
Send emails and letters to neighbours and agencies for advertising on request
Respond to all telephone and counter enquiries where necessary
About you
Experience in a clerical or administrative role within a customer focused environment




Developed oral and written communication skills, including report writing
Demonstrated customer service and stakeholder engagement skills
Ability to manage competing priorities and meet deadlines
Well-developed problem solving and negotiation skills
Proficiency in computer software, particularly Microsoft Office Suite
High level organisational and time management skills
Strong work ethic and high attention to detail
Discretion in handling sensitive or confidential information
Current C Class Driver's Licence
National Police Clearance satisfactory to the Shire and obtained prior to commencement
12% Guaranteed superannuation plus up to an additional 6% matching employer contribution
9-day fortnight
Four weeks annual leave plus two additional Public Service Holidays
$400 annual uniform allowance
Opportunity to work from home up to two days per week
Professional development opportunities and access to mentoring and training
Study assistance available through paid study leave or financial contribution towards approved studies
About us
Located in Bindoon, just 30 minutes from Ellenbrook and approximately one hour from Perth, the Shire of Chittering offers the perfect balance of career opportunity and rural lifestyle. As a growing local government, the Shire is experiencing increasing development activity and is committed to delivering high-quality services to its community. At the Shire of Chittering, we value flexibility, professional growth and employee wellbeing. Employees enjoy a supportive team environment, flexible work options, access to study assistance and professional development opportunities, and the ability to make a meaningful contribution to a growing community.
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📌 Support Officer - Planning And Emergency Services (Western Australia)
🏢 Shire Of Chittering
📍 Western Australia