Customer Support Technician I -- Troubleshooting Pro (South Australia)

Customer Support Technician I -- Troubleshooting Pro (South Australia)

28 Aug
|
Simpro Software
|
South Australia

28 Aug

Simpro Software

South Australia

Job Description
Simpro Group in Australia is seeking a Customer Support Technician, Level 1 to engage with customers and internal stakeholders. You will build product knowledge and deliver timely, empathetic support that aims to exceed expectations.
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You will manage high-volume queries via live phone or chat, ensure first-contact resolution, and document issues to help engineering improve the product. A proactive, customer-centric approach is essential.

📌 Customer Support Technician I -- Troubleshooting Pro (South Australia)
🏢 Simpro Software
📍 South Australia

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