Job Description
Key Responsibilities
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Partner with senior leaders to support the execution of business strategy through workforce and capability planning.
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Act as a trusted advisor on organisational effectiveness, risk, and performance.
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Talent & Workforce Strategyn
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Lead workforce planning, succession strategies, and critical role identification.
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Drive talent pipelines aligned to future capability needs.
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Embed internal mobility, career pathways and retention strategies.
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Leadership & Capability Developmentn
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Coach leaders on performance, engagement and culture outcomes.
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Partner with leaders to build leadership capability, consistency and accountability.
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Partner with the L&D; team to design and implement leadership development initiatives aligned to organisational priorities.
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Lead culture initiatives that reinforce values, behaviours and employee experience.
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Drive organisational change initiatives, including restructures, transformation and rebranding.
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Partner with leaders to stabilise teams and improve engagement outcomes.
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Performance & Accountabilityn
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Embed a high-performance culture through robust performance frameworks and leadership capability.
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Support leaders in setting clear expectations, managing underperformance and recognising high performers.
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Employee & Industrial Relationsn
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Provide expert advice on employee relations matters and risk mitigation.
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Lead investigations and ensure fair, consistent outcomes.
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Ensure alignment with regulatory requirements, including APRA and CPS 511, and internal governance frameworks.
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Partner with Legal, Risk and Compliance to proactively manage people-related risk.
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Maintain oversight of policy frameworks and ensure business alignment.
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Leverage workforce data to inform decisions and identify risks and opportunities.
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Provide insight-led recommendations on turnover, engagement, capability and performance trends.
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Role Requirements
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Bachelor's degree in Human Resources or a related field.
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At least 4 years' experience in a P&C; Business Partner role, including coaching senior stakeholders.
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Strong understanding of employment legislation, HR best practice and employee relations risk management.
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Experience working in a regulated or governance-heavy environment, ideally financial services or an APRA-regulated organisation.
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Strong track record in workforce planning, talent strategy, organisational change and leadership capability uplift.
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Strong organisational, prioritisation, communication and interpersonal skills, with the ability to multitask in a quick-paced environment.
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Proficiency in Microsoft Office Suite, with exposure to HRIS, dashboards or people analytics tools desirable.
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📌 People & Culture Business Partner (Queensland)
🏢 Europ Assistance Australia and New Zealand
📍 Queensland