Be part of a company that truly appreciates vet nurses! Experience work-life balance, comprehensive paid training, additional leave benefits, fantastic perks, and job security within an expanding, employee-centered organisation. Create positive change without the burnout!
Your Role (That You'll Actually Enjoy!):
Assist pet families with care guidance and insurance claims processing, applying your veterinary expertise to evaluate medical records and make informed, caring decisions
Manage email correspondence and phone conversations with understanding, ensuring seamless operations
Work alongside passionate animal advocates and become the compassionate core of every customer interaction
Maintain a healthy 37.5-hour work schedule, Monday–Friday from 8:00am–5:00pm (rotating schedule)
Professional Development:
Continuous guidance and mentorship to support your success
Perfect Match If You Possess:
Veterinary Nurse or Practice Manager credentials (plus practical clinic background)
Patient, understanding nature with genuine passion for helping others
Excellent attention to detail and confident decision-making abilities
Outstanding written and spoken communication talents
Collaborative spirit with an optimistic, proactive mindset
Exceptional multitasking capabilities in dynamic environments
Benefits That Matter:
Personal 'Me Day' and Volunteer Leave — prioritising your wellbeing
Savings on healthcare, travel, fitness memberships & much more
Workplace culture that honors achievements through team gatherings & celebrations
Meaningful work supporting animals and their devoted families daily
Encouraging setting where you're appreciated — not just another employee
Attractive salary range of $68,000–$73,000 including superannuation
for financial stability
NB: All candidates who meet our client's shortlist requirements will be contacted. Know someone who would also thrive in the opportunities we have available? Please forward along to them. Thanks!
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📌 Vet Nurse - Customer Resolution (Queensland)
🏢 S8
📍 Queensland