At Tennis Australia, we're creating a more playful world through tennis – for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.We're a team of imaginative and passionate people who believe in the power of sport to make a difference.Want your chance to make a mark on a world-class, record-breaking event? We are hiring for a Premium Experience Coordinator to join the Brisbane International team. This is a full-time fixed-term contract from October **** to January ****. As this is seasonal role, we require full availability and flexibility across contract including the Brisbane Tournament.We're committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.About the roleThe Premium Experiences Coordinator will work closely with the Senior Manager, Event Delivery & Premium Sales Manager to deliver the hospitality & VIP requirements for all premium spaces (ensuring exceptional customer service to all corporate clients during, and in the lead up to the Brisbane International).In this role you will:Work closely with Premium Sales Manager and stakeholders to ensure all premium hospitality client requirements inclusive of administration are serviced (payments, tickets, event information).Coordinate all player suite visits and media opportunities in premium spaces.Oversee Premium Sales administration requirements including premium ticket dispatch, catering requirements, event information, marketing collateral, car parking requirements & special requirements.Liaise with appropriate Tennis Australia/Event Catering staff regarding guest service.Assist the Premium Hospitality Supervisor to ensure successful recruitment, training, communication, accreditation,



uniforming and induction of Hospitality volunteer staffing group.About youTo be successful in this role you will have:Outstanding customer service and communication skillsAbility to build rapport and engage quickly with a diverse range of stakeholdersPrevious experience in a hospitality role within the corporate or VIP area is highly desirableDemonstrate the ability to exercise sound judgement in complex decision-making and problem solvingA current Police Check and Working with Children Check (or be willing to obtain)Preparedness to be flexible in regard to working hours and arrangements relating to work associated with Tennis QLDWhat's to love?Career development with a range of formal education and on the job training opportunitiesMonthly wellbeing activities and recognition through our Serving Your Success programHealth & welling benefits, including access to CorePlus Pilates and other wellbeing initiativesA range of discounts from our sponsorship partnersTo ApplyIf you think you're up to the challenge, we'd love to hear from you! Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered.If you need assistance or adjustments to fully participate in the application process, please contact ****** close 9th September, however we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.Tennis Australia is committed to providing a safe workplace for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.
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📌 Premium Experiences Coordinator (Queensland)
🏢 Tennis Australia
📍 Queensland