Job Description
Casual position – flexible shifts between 7am–7pm, weekdays only
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Are you someone who enjoys making people feel welcome from the moment they walk through the door?
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Looking for a versatile role where you can put your organisational and people skills to good use, while being part of a fun, supportive team?
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At Harrison Child & Family Clinic, we're on the lookout for a Casual Client Care Officer (CCO) to join our team. This role is all about creating a smooth, friendly experience for families, keeping things running behind the scenes, and supporting our clinicians so they can focus on care.
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What the role involves
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Welcoming families and ensuring they feel comfortable and supported
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Managing reception duties with professionalism and a warm smile
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Handling bookings, payments, and client records with accuracy
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Answering phones, emails, and messages in a timely manner
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Helping the clinical team and practice manager with the little things that keep the clinic running smoothly
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About you
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A people person — approachable, friendly, and professional
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Organised and able to keep track of details in a busy environment
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A confident communicator, both face-to-face and over the phone
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Reliable and flexible, happy to jump in and help where neededSomeone who enjoys being part of a team and bringing good energy to the workplace
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Why you'll love working with us
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Flexible shifts available between 7am–7pm, Monday to Friday (no weekend work!)
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Full training provided, with ongoing support and mentoring
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A positive, friendly workplace that values your contribution
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The chance to play a meaningful role in helping families feel cared for
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And yes... birthdays are celebrated properly — with cake
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Any questions? Give Jade (Clinic Co-Director) a call on ************ — happy to chat and answer anything you'd like to know.

📌 Client Care Officer (Queensland)
🏢 Harrison Child & Family Psychology
📍 Queensland