Job Description
Role – Senior Business Analyst (Digital & Technology Transformation)
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Project Duration – Mid Aug **** to 31st Dec **** with potential extensions
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Role closing 10th Aug ****
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About the Role
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:We are seeking an experienced Senior Business Analyst to support the delivery of complex business and technology transformation initiatives within a large and agile enterprise environment
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.This role is ideal for a highly consultative Business Analyst who can confidently engage with senior stakeholders, facilitate workshops, analyse business needs, design future-state solutions, and drive service improvements. The successful candidate will bring strong experience across business transformation, solution design, service design, process improvement, stakeholder management, and requirements elicitation
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n This is not a traditional Agile delivery-focused BA r. Instead, it requires a strategic thinker who can work across discovery, solutioning, business process redesign, and customer-centric service transformatio
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n Key Responsibilit
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ies:Business Analysis & Requirements Manage
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mentStakeholder Engagement & Facilita
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tionService Design & Business Transformation Process Improvement & Solution De
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signTesting & Implementation Sup
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port
n Essential Skills & Exper
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ience:Minimum 10 years' Business Analysis experience delivering complex business and technology initia
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tives.Demonstrated experience across a diverse range of transformation,



systems implementation, digital, process improvement, and organisational change pro
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jects.Strong experience in solution design and solutioning activ
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ities.Proven ability to gather, analyse, and document business and functional require
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ments.Experience creating user stories, wireframes, process maps, screen mock-ups, and functional specifica
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tions.Strong workshop facilitation and stakeholder engagement s
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kills.Proven experience documenting As-Is and To-Be process m
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odels.Experience developing system integration and interface specifica
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tions.Experience supporting solution demonstrations and User Acceptance Testing
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(UAT).Excellent analytical, problem-solving, and critical-thinking s
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kills.Exceptional verbal and written communication skills, with the ability to engage confidently with senior stakeholders and execu
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tives.
n Highly De
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sirable:Proven experience applying Service Design and Human-Centred Design method
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ologies.Experience facilitating customer journey mapping, service blueprinting, and customer experience improvement init
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iatives.Experience working within large, complex, regulated envir
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onments.Exposure to digital transformation, customer transformation, or enterprise service improvement p
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rograms.Previous experience within Victorian Government departments, agencies, or public sector organi
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sations.Experience within the Healthcare or Health Services
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📌 Senior Business Analyst (Victoria)
🏢 Ntt Data
📍 Victoria