Job Description
Optus is seeking an Operations Service Owner to join our Network Operations team in Australia. You will own the end-to-end lifecycle of services, drive ITIL-based governance, and coordinate across Engineering, IT, and external partners to improve reliability and customer outcomes.
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You will lead incident, problem and change management, champion customer experience during disruptions, and provide actionable insights to senior management for continuous improvement.
📌 Network Services Lead: End-To-End Operations (Sydney)
🏢 Optus
📍 Sydney