Job Description
The Publican / Venue Manager will have overall responsibility for organising, directing and controlling the entire operation of the venue.
About the Position
We are seeking an experienced Publican / Venue Manager to take full responsibility for the operational, financial, staffing, licensing and commercial performance of The King Hotel.
This is a senior management position. The successful applicant will have authority over the venue's bar, bistro, functions, entertainment, TAB, customer service, security, purchasing, staffing, compliance and financial operations., The successful applicant will be responsible for:
Directing and controlling the overall daily operations of the licensed premises.
Planning and supervising bar, bistro, function, entertainment and event activities.
Establishing and monitoring service standards across all areas of the venue.
Managing budgets, revenue, wages, operating expenses and the overall financial performance of the business.
Reviewing sales, costs and financial reports and implementing strategies to improve profitability.
Managing purchasing, stock control, inventory, supplier relationships and pricing arrangements.
Ensuring compliance with liquor licensing, RSA, food safety, TAB, gaming, occupational health and safety and other applicable laws and regulations.
Maintaining appropriate incident, compliance, financial, staffing and operational records.
Supervising venue security arrangements, patron safety and the maintenance of the premises and equipment.
Recruiting, training, rostering, supervising and evaluating bar, floor, kitchen, function and support staff.
Developing and implementing operating policies, procedures and staff performance standards.
Monitoring customer satisfaction and resolving escalated complaints and service issues.
Developing promotions, functions,



sporting events and marketing initiatives to increase patronage and revenue.
Coordinating with chefs and kitchen management regarding menus, service standards, food costs and function requirements.
Liaising with suppliers, contractors, regulatory authorities and senior group management.
Preparing regular operational and financial reports for the owners and senior management.
Acting as the senior person responsible for the operation of the premises and its liquor-licensing obligations.
About the Employer
The King Hotel is a large licensed pub and hospitality venue located in Melbourne's CBD. It provides bar and bistro services, live sporting entertainment, TAB facilities, functions, special events and other hospitality services.
About the Candidate
Applicants must possess:
AQF Diploma or higher qualification and 2 years of experience in a managerial role within the hospitality industry.
Applicants must also demonstrate:
Experience managing the complete operation of a busy licensed hospitality venue.
Solid knowledge of liquor-licensing, RSA, food-safety and workplace-health-and-safety requirements.
Experience managing budgets, wages, revenue, stock, purchasing and venue profitability.
Experience recruiting, training and supervising a multidisciplinary hospitality team.
Experience managing bar, bistro, functions, entertainment and customer-service operations.
Strong leadership, communication, problem-solving and commercial-management capabilities.
Availability to work evenings, weekends and public holidays.
A current Victorian RSA certificate.
Completion of, or willingness and eligibility to complete, all required Victorian licensee and liquor-management training.
Work Environment
A salary of $80,000 - $85,000 plus superannuation will be offered to the successful candidate.
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📌 Publican / Venue Manager (Melbourne)
🏢 Everi Pty
📍 Melbourne