Job Description
Besk is a public bar, kitchen and bottle shop, offering a rotating and considered selection of beers, wine & spirits and seasonal menus. It's a relaxed meeting place for locals, open day and night, every night. Besk is situated at 264 Railway Parade, West Leederville.
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Besk is currently expanding their premises and growing their offerings, so we are on the lookout for a Duty Manager to oversee our casual Front of House team on shift. This is a hands-on leadership role, tasked with ensuring every customer has an exceptional experience while guiding, nurturing and mentoring less experienced FOH team members.
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We require a down to earth and resilient individual who has a positive "can do" attitude and thrives in a high-pressure, quick-paced environment. You are professional, punctual and team focused, with the leadership presence to set a positive example and foster a workplace culture that is both supportive and efficient. You make decisions that prioritise integrity, and you're comfortable working within workplace regulations, liquor licensing laws and other relevant standards.
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Responsible for duties such as:
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Training, supervising and mentoring casual FOH team members on shift
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Opening and closing the venue in line with checklists and management instruction
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Undertaking general and specialist waiting duties, including taking reservations, seating guests and running the POS
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Preparing beverages to standard, including recipes, garnish and correct measures, and maintaining robust product knowledge across the bar
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Assisting with stocktakes and beverage orders, and maintaining awareness of inventory and stock locations
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Assigning team members to sections and delegating tasks to keep the floor,



bar and functions running smoothly
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Rostering and timesheet oversight, including ensuring breaks are taken as directed and approving timesheets on shifts you supervise
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Managing customer relations and complaints calmly and empathetically, and ensuring customer areas are always clean and presentable
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Upholding safety standards in line with our Health & Safety Manual, including spill clean-up, hazard awareness and appropriate use of protective clothing
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Communicating openly with the team, Duty Managers, Head Chef and Venue Manager on operations and performance
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What we offer:
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Supportive team culture
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Career progression through on the job learning and upskilling as the business grows
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Discounted food and drinks
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Dedicated parking spot
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The right candidate will ideally have:
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2+ years' previous experience as a Duty Manager or supervisor in a licensed venue
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Current Approved Manager's Card
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Current Responsible Service of Alcohol (RSA) certificate
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Sound knowledge of liquor licensing and workplace regulations
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Availability to work weekends and evenings
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Proficiency with rostering and POS systems
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In addition to this, we need people with the following "soft skills":
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Strong leadership and people skills (emotional intelligence)
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Good interpersonal skills and the ability to build rapport with staff and customers
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Eye for detail and quality
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Effective under stress with outstanding time management
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Flexibility, adaptability and problem-solving skills
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Stamina for long hours and manual/physical work
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Organised and tech savvy within the requirements of the role
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This is a unique chance to be part of an amazing team of people, venue and brand.

📌 Duty Manager (Hobart)
🏢 Besk
📍 Hobart