Job Description
Sydney Olympic Park | Hybrid Working
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Full-Time Fixed-Term Contract to September ****
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The Netball World Cup Sydney **** is seeking a highly organised and proactive Tournament Services Coordinator to support the planning and delivery of accommodation, transport, visa services, hospitality, and operational readiness for teams, officials, VIPs, and guests.
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About The Role
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Reporting to the Tournament Services Manager, you will play a critical role both behind the scenes and on the ground, ensuring tournament services are delivered seamlessly from planning through to event-time operations.
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Visa Coordination
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Work with government partners to identify appropriate visa pathways for various stakeholder groups.
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Prepare clear visa communications and guidance materials for Teams, Match Officials, and VIPs.
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Accommodation Coordination
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Liaise with the Accommodation team and assist in gathering and reviewing hotel requirements from competing Teams and key stakeholder groups.
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Assist in creating Site Operating Plans, and back-of-house operational workflows for official tournament hotels, as part of operational Readiness and alignment on service levels.
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Facilitate site visits and handle last‐minute rooming or operational adjustments smoothly.
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Transport & Airport Coordination
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Coordinate ground transport movements for Teams, Officials, and VIPs across official locations.
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Assist the Transport Manager in creating vehicle schedules, driver allocations, and dispatch plans.
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Support the setting up of airport Arrivals & Departures operations, including facilitation of Meet & Greet for multiple client groups.
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Documentation & Operational Support
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Support the Tournament Services Manager in monitoring project plans, risks, issues, and milestones across functional areas.
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Develop and maintain key operational documentation, including Functional Area Operating Plans (FAOPs), policies, and checklists.
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Contribute to Transport Management Plans, procedures, route mapping, and fleet tracking.
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Deliver hands‐on operational support across all service areas during the tournament period to ensure seamless daily execution, supporting issue resolution for clients and volunteers.
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Workforce & Volunteer Support
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Coordinate Tournament Services workforce and volunteer requirements based on daily operational needs.
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Lead the development and delivery of functional training materials and briefing packs for tournament staff and volunteers.
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Manage shift rosters, task delegation, team wellbeing, and deliver briefings/debriefs for on‐site teams.
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About you
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2+ years in major event operations, sports administration, or project coordination with combined planning and on-ground delivery experience.
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Demonstrated experience in back-of-house event logistics (accommodation & transport), and multi-stakeholder service delivery under tight deadlines.
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Strong track record preparing operational documentation, FAOPs, schedules, and briefings with exceptional attention to detail.
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Excellent communication and interpersonal skills,



with the ability to quickly build effective relationships and collaborate with a diverse range of stakeholders.
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Knowledge of how sporting Teams operate is advantageous.
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Advanced proficiency in MS Office (Teams, Excel, Word, PowerPoint).
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Ability to thrive in a quick‐paced, high‐profile event environment.
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Applications Close - 7 September ****
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Join us and play a key role in delivering a world‐class global sporting event.
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Applicants must have full working rights in Australia to be considered for this role. Sponsorship is not available.
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A valid Working with Children Check (NSW) is required.
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Additional Information
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The NWC**** LOC is proud to be an inclusive, values-led culture organisation that is committed to diversity, equity, inclusion, wellbeing and creating a psychologically safe workplace. We encourage applications from people of all backgrounds.
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This is a full‐time role, based at Sydney Olympic Park, on a fixed‐term basis through to September ****. Given the unique nature of the sports industry, and the domestic & global reach of our organisation, travelling and working outside of LOC HQ and traditional office hours may be required from time to time.
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Our teams work flexibly, and we encourage the successful applicant to discuss flexible working options with their new Manager.
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We do not take for granted the high volume of applications we receive, but please be aware this means we are only able to contact shortlisted candidates. Our recruitment process consists of a phone screening, two rounds of interviews, along with professional reference checks, and we'll be here to guide you through the entire process!

📌 Tournament Services Coordinator (Sydney)
🏢 Netball World Cup Sydney 2027
📍 Sydney