Job Description
Location: Sydney, NSW (Suite 301, 161 Bigge Street, Liverpool, **** NSW)
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Job Type: Full Time
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Schedule: Monday to Friday
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Position Overview
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We are seeking a professional, organized, proactive, and patient-focused Clinic Receptionist to join our team. This role is crucial to ensuring the smooth day-to-day operation of the clinic, providing outstanding customer service, supporting healthcare providers, and maintaining a welcoming, efficient, and skilled environment for patients and staff.
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The Clinic Receptionist will be responsible for front-desk operations, patient coordination, appointment management, documentation, telephone and email communication, basic financial administration, inventory management, and supporting doctors and administrative teams to ensure clinic sessions run smoothly.
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Key Responsibilities
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Clinic Opening & Daily Preparation
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Coordination with Internal & External Stakeholders
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Telephone, Email & Communication
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Appointments & Scheduling
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Inventory & Clinic Supplies
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Clinic Operations & Compliance
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Working Hours
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Monday to Friday, based on clinic operating requirements.
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Daily working hours may vary depending on doctor schedules and clinic sessions.
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Weekly rosters will be communicated in advance.
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The Ideal Candidate
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We are looking for a receptionist who is professional, enthusiastic, highly organized, patient-focused, detail-oriented, and proactive.



The ideal candidate will be comfortable working in a fast-paced clinic environment, managing multiple priorities, communicating with a wide range of stakeholders, and supporting doctors and administrative teams to ensure every clinic session operates smoothly.
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Preferred Qualifications
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Previous experience as a receptionist, medical receptionist, clinic administrator, or administrative assistant, preferably within a healthcare or medico-legal setting.
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Strong organizational and multitasking skills, with the ability to manage appointments, documentation, calls, emails, inventory, and patient enquiries simultaneously.
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Familiarity with scheduling tools, invoicing systems, patient management software, and Microsoft Office.
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Experience using clinic management systems is desirable; familiarity with Gentu/OPSA will be advantageous.
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High attention to detail when managing patient records, documentation, financial transactions, and inventory.
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Excellent verbal and written communication skills.
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Exceptional interpersonal skills and a strong focus on patient service.
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Ability to remain calm, professional, and solution-focused when
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Compensation and Growth Opportunities
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Hourly rate: (Hourly Rate: 25 to 27 AUD), based on experience and skill set.
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Opportunities to develop experience in healthcare administration and the medico-legal sector.
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