Job Description
We are seeking a motivated and proactive Senior Housekeeping Supervisor to join our team on a full time contract.
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This is a live-in position, and the successful applicant will be required to reside on the mountain. With potential to move into a management role from October.
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The Buller Housekeeping Team maintain a number of accommodation houses, and private apartments, as well as general public cleaning of all venues, staff accommodation houses, offices and buildings utilised by Buller Ski Lifts.
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About the Role
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This is a hands-on and highly versatile position that varies significantly between peak winter season and quieter summer periods.
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Winter (Peak Season): Fast-paced environment, supporting a large team and high guest turnover
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Summer (Off-Peak): Smaller team, more independent work, with a focus on deep cleaning, maintenance, and operational preparation
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You will need to be adaptable, organised, and confident supporting both team leadership and operational delivery across changing seasonal demands.
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Key Responsibilities
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Supervise a team of up to 40 staff during winter, and a smaller team (approx. 3 - 4 staff) during off-peak periods
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Conduct recruitment, interviewing, onboarding, and training of team members
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Provide day-to-day guidance, coaching, and feedback to team members
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Visit public areas and apartments across the mountain to inspect work and ensure it meets required standards
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Promote clear communication and a positive team environment
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Operations & Coordination
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Prepare and oversee staff rosters
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Monitor stock control, ordering, and inventory processes
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Coordinate seasonal shutdown and reopening cleans of staff accommodations
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Communicate with Hotel Manager, Apartments Coordinator & Front office Manager to support smooth day-to-day operations
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Report maintenance issues and ensure compliance with operational standards
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Perform general housekeeping and public area cleaning, including:n
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Vacuuming, mopping, and deep cleaning
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Bed making and linen changes
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Cleaning bathrooms, kitchens, and shared spaces
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Inspect rooms and public areas prior to guest arrival
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Maintain cleanliness across guest accommodation, staff housing, offices, and resort facilities
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Follow safe handling procedures for cleaning chemicals and equipment
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Undertake physically demanding tasks as required
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We're looking for people with:
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Prior cleaning and/or housekeeping experience – preferred
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Full drivers licence with full rights in Australia
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Customer service experience, preferably in a hotel or related field - preferred
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Ability to learn quickly and work in fast paced position with guest interaction - required
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Ability to lift,



pull, and push moderate to heavy amount of weight - required
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Able to stand for long periods of time in excess of 4 hours without sitting - required
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Able to reach, balance, crouch, stoop and bend frequently throughout the day – required
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Honest, trustworthy and reliable - required
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Flexibility to work early and/or late shifts is essential - required
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Must live on Mountain during winter and summer
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Must be willing to be on call
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** Please note this role requires for the successful applicant to live on Mount Buller.
n We are single-minded about delivering the best possible mountain experiences for our guests and our team. We will deliver training, prospect and support and invite you to join us.
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**NOT ACCEPTING WORKING HOLIDAY VISA HOLDERS
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Perks of Working with Us
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Free of Charge Season Lift Pass - allows you to ski or snowboard all season long!
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Free of Charge group Ski and Snowboard Class Lessons (subject to availability)
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Subsidized staff accommodation available to those over 18 years of age
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Summer:
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Reduced Rent rate (approximately $50 per week)
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10% Discount on Ski and Snowboard Private Lessons
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20% Discount on Full Retail and Rentals at our 10 stores
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20% Discount on Food and Beverage at over 11 Outlets
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Free staff transport from the Mountain to Mansfield and back (8 runs each way, every day over winter)
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Free staff car parking at the base of the mountain (Mirrimbah)
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📌 Acting Housekeeping Manager (New South Wales)
🏢 Mt Buller Buller Ski Lifts
📍 New South Wales