Job Description
Are you an experienced transport and logistics professional looking to lead a dedicated team in a rapidly expanding industry? We are seeking an energetic and detail-oriented Transport Administration Manager to join our high-performing team in Heatherton.
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In this role, you will oversee administrative and support services, streamline operational workflows, and manage a close-knit team of up to 5 administration staff. Reporting directly to the General Manager, you will serve as a vital link between operations, drivers, and clients.
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Key Responsibilities
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Team Leadership: Manage, coach, and support an administrative team of up to 5 employees
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Operational & Systems Management: Act as the internal expert for our Freight Management System (FMS)
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Invoicing & Driver Pays: Oversee the accuracy of invoice runs, resolve billing queries and manage driver time processing
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Compliance & Driver Oversight: Audit driver run sheets for fatigue compliance, check timesheets, track PODs, and coordinate pallet reconciliations.
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Customer Service Excellence: Ensure rapid resolution of client queries and handling escalations
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General Office Administration
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What We Are Looking For
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Transport Experience (Essential): Demonstrated experience working in a fast-paced transport or logistics environment.
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Leadership Skills: Proven experience managing, training, or developing administrative personnel.
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Technical Aptitude: Robust proficiency in Freight Management Systems (FMS) and MS Office Suite.
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Analytical Mindset: High level of literacy, numeracy, and attention to detail when auditing paperwork and performance metrics.
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Communication: Excellent verbal and written communication skills with a customer-centric approach.
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What's on Offer
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Competitive package based on experience
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Stable, full-time position within a growing business
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Opportunity to drive real operational improvements and work closely with senior leadership.
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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

📌 Administration Manager - Transport (Victoria)
🏢 Randstad Professionals
📍 Victoria