About the Role This role plays a key part in supporting and maintaining data, analytics and business intelligence solutions for a range of customers.
You will work across SQL Server, Power BI and Microsoft Fabric environments, helping resolve incidents, improve platform performance and deliver reliable reporting solutions.
The role requires visiting our Adelaide based customer site one day in a week.
Scope of the Role Providing Level 2/3 support for data, analytics and business intelligence solutions Troubleshooting incidents, service requests and platform issues, including root cause analysis Supporting SQL Server databases, T-SQL scripts, ETL processes and Microsoft BI technologies Developing and maintaining Power BI reports, semantic models, DAX measures and Power Query transformations Assisting with Microsoft Fabric technologies including Lakehouse, Warehouse, Data Factory pipelines and semantic models Participating in testing, change management, deployment and release activities Creating and maintaining technical documentation, knowledge articles and support runbooks Collaborating with customers, service delivery teams and technical specialists to deliver excellent outcomes Identifying opportunities to automate and improve existing analytics and reporting processes About you You are a customer focused technology professional with experience supporting data and analytics environments.
You enjoy investigating technical issues, working collaboratively with stakeholders and continuously expanding your technical capability across modern Microsoft data platforms.
You bring strong Microsoft BI and reporting experience and enjoy problem solving, customer engagement and working with both modern and legacy data platforms.
Key Skills and Experience include: Experience in data analytics, business intelligence, application support or a similar Microsoft technology environment Strong SQL Server and T-SQL skills, including troubleshooting queries, stored procedures and data issues Experience developing or supporting Power BI reports,



data models, Power Query and DAX Understanding of ETL/ELT, data integration and production support practices Experience investigating incidents, identifying root causes and implementing practical solutions Strong written and verbal communication skills, with the ability to translate technical concepts for non-technical stakeholders Exposure to Microsoft Fabric, Azure data services or contemporary cloud based analytics platforms will be highly regarded Experience with SSIS, SSRS, SSAS, Power BI Report Server, Azure DevOps or Git is advantageous Relevant Microsoft certifications, or a willingness to pursue certification, will be highly regarded You can Expect When you join Canon Business Services, you'll be part of a business that invests in your growth and development.
You'll have the opportunity to work alongside talented experts, contribute to meaningful outcomes for customers and take on new challenges that help you build your career.
Together, we're creating smarter solutions, delivering real results and making a genuine impact for the organisations we support.
We offer career development opportunities, flexible working arrangements, wellbeing initiatives and a culture that values inclusion, innovation and continuous learning.
Benefits include but not limited to: Bonus Leave including Birthday leave, Canon Day leave, Kyosei Day Training and development opportunities to help you bring your goals to life Wellbeing benefits, including everything from discounted health insurance to flu vaccines to confidential counselling Canon products offered at discounted rates Education assistance to support the cost of any external training that gives you new skills for your job We believe in the power of an inclusive and diverse workforce.
We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate.
Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

📌 Data And Analytics Support Consultant Sa (South Australia)
🏢 Canon
📍 South Australia