Job Description
Provide a welcoming experience to visiting clients & effective administrative support to help our team deliver quality services to clients.
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25th August, ****
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About Relationships Australia
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Relationships Australia NSW (RANSW) supports people through all forms of relationship distress, delivering timely, compassionate and expert care that strengthens wellbeing and connection across NSW.
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For more information about us, read our ********* Impact Report,

-us/annual-reports/
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What you'll do:
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As our Administration Officer, you'll be the face of our Macquarie Park centre providing exceptional client service and critical administrative support in a high-volume environment. You'll help create a supportive first impression for clients, while managing essential day-to-day operations. You'll also:
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Be the first point of contact for visitors and callers, providing warm and compassionate client service
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Manage multiple competing priorities, including phone calls, email inboxes, client bookings, rescheduling, payments, reminders, and general enquiries
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Provide administrative assistance ensuring confidentiality and accuracy in all aspects of your work
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Collaborate with your team to share responsibilities and support each other through high-volume periods
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The details
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Based at Macquarie Park
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Permanent contract
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3 days per week (Tuesday & Wednesday 9:30am - 5:30pm, Thursday, 10am- 6pm)
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$***** - $***** per hour (depending on skills & experience) + 12% super + 17.5% leave loading and tax-free salary packaging up to $15,900. (Increase your take home pay! Calculate Your Savings at

-your-savings)
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What you'll bring:
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Experience in a client-facing administrative role,



ideally within a similar organisation supporting clients with complex needs such as domestic violence or mental health challenges
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Technologically adept and quick to learn recent systems and processes
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Outstanding attention to detail with a strong commitment to data accuracy and confidentiality
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Highly organised and flexible, able to manage multiple responsibilities and adapt to changing priorities
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Calm, compassionate and firm communicator, supportive of both clients and team members even in challenging situations
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Why work with us?
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Make a genuine differenceto the lives of individuals, couples and families
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Be part of a supportive and dynamic team,work with people who truly care about what you achieve together
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Access a range of staff benefits,including flexible working options, additional leave days, the Employee Referral Reward program, and a Fitness Passport
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Increase your take-home paythrough generous salary packaging options, including up to $15,900 per year for everyday expenses and $2,650 for entertainment
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Work in an organisation committed to deepening our relationships with Aboriginal and Torres Strait Islander people.We have a stretch Reconciliation Action Plan to guide our efforts to build strong relationships, increased employment, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other communities
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We value inclusion and belonging.We're proud to be recognised as a Diversity Council Australia Inclusive Employer for *********. Our SWEET team (Staff Wellbeing, Engagement and Empowerment Team) brings together staff from across RANSW to champion diversity, wellbeing and workplace connection.
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RANSW requires the preferred applicant to undertake a National Criminal History Record Check and a Working with Children Check before employment.
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Applications close 8th September ****.

📌 Administration Officer - Part Time (Sydney)
🏢 Relationships Australia NSW
📍 Sydney