Teller and Customer Service Officer roles available- Southwest Sydney Suburbs
Horningsea Park, NSW, Australia and 1 more
Trending
Job Description
MULTIPLE permanent full and part-time opportunities available across our South-western suburbs branches
Be a part of our ambition to be our customers' #1 bank and partner through life
Genuine opportunity to begin a long-lasting career with Westpac or St George bank
Working hours 34.5 to 38 hours per week and
must be able to work every Saturday
Create your best future and join Westpac as a Teller or Customer Service Officer
at one of our branches across South-western Sydney suburbs, including but not limited to Carnes Hill
,
Macarthur Square
,
and Revesby!
As a
Teller
, you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in. You will engage in meaningful conversations to uncover their needs, utilising your knowledge of Westpac's financial products and services to support their holistic banking needs. By addressing their everyday banking queries and referring them to the right specialists in Home Loans or Business Banking, you will help ensure each customer receives tailored support and guidance. No two days are the same, and each interaction is an opportunity to make a genuine difference in our customers' financial wellbeing!
Assist customers with banking transactions including
cash
deposits
and
withdrawals
Maintain accurate
cash handling
and ensure end-of-day
balancing
Educate customers on
digital platforms
such as
online banking




and our award-winning
mobile
app
Identify opportunities to improve customers'
financial wellbeing
through tailored solutions
Ensure compliance with
regulatory
requirements
and
internal
policies
We have multiple roles available with shifts varying from
34.5 to 38 hours per weeks, and you must be able to work every Saturday.
What do I need?
Customer service
and
sales
experience, ideally in a customer-facing / phone-based role withexperience of working to targets
Resilience
, with an ability to remain calm and composed whilst managing challenging situations
Comfortable in working towards
sales
/
referral targets
and
calling customers
over the phone
Numerical
capability
, ideally with proficiency in
cash
handling
and counting, with ability to complete
financial transactions
with accuracy
An energetic
personality
coupled with a genuine passion for
helping peop
le!
The will to
learn
and
adapt
to recent banking procedures and technologies
No banking experience? No problem. Your vibrant personality, eagerness to learn and commitment to delivering an exceptional customer service are key to excel in this role. At Westpac Group, we're committed to your success from day one.



You will receive comprehensive training on our banking products and services and our supportive team will provide hands‐on guidance and resources to help you master everything you need to flourish in your recent role. We're here to empower you with the knowledge and skills to thrive and advance your career with us!
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:
Special offers on banking products and discounts from top brands, including generous employee‐only mortgage rates!
A variety of leave options including Culture, Lifestyle and Wellbeing leave
Tailored learning and development opportunities to help your grow your career within the bank
Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives
Create your future today
We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on ourwebsite .
#J-*****-Ljbffr

📌 Teller And Customer Service Officer Roles Available- Southwest Sydney Suburbs (New South Wales)
🏢 Westpac Group
📍 New South Wales