Job Description
Electorate Office Manager – Office of Erin Thompson MP
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The Electorate Office Manager is responsible for managing the overall operation of the Member's office and acts as a key point of contact for electorate matters and community issues.
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Key responsibilities include:
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Managing the day-to-day operation, workflow and administration of the electorate office.
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Supervising and supporting electorate office staff and fostering a positive, cooperative and productive team environment.
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Managing constituent enquiries and complex casework, including undertaking research, identifying solutions and liaising with government agencies and other organisations.
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Representing the Member within the electorate and assisting with parliamentary and community responsibilities as required.
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Managing office administrative processes, budgets and the Member's Global Allowance allocation.
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Acting as the office site contact for HR, WHS, security, accommodation, property management, contractors and other operational matters.
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Undertaking relevant 'Officer' responsibilities under WHS legislation to support the Member, as the Person Conducting a Business or Undertaking, to meet their legislative obligations.
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Establishing and improving office workflows, procedures and systems to ensure work is completed accurately and efficiently.
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Monitoring community issues, undertaking research and analysis, and providing advice and briefings to the Member.
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Maintaining robust relationships with community organisations, stakeholders,



government agencies and constituents.
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Supporting effective risk management and ensuring high standards of governance, confidentiality and professionalism across the office.
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An understanding of parliamentary and government processes, or the ability to quickly develop this knowledge.
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About you
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The successful applicant will be someone who is highly organised, exercises sound judgement and enjoys working with people.
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You will ideally demonstrate:
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Strong office management, administration and staff supervision skills.
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Excellent organisational skills and the ability to manage multiple priorities and deadlines.
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Strong written and verbal communication skills.
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High-level customer service and interpersonal skills, including empathy and discretion when dealing with people experiencing difficult or stressful circumstances.
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Strong problem-solving, research and analytical skills.
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The ability to deal calmly and professionally with complex, controversial or politically sensitive matters.
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Experience resolving disputes and navigating challenging conversations.
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The ability to build effective relationships with people from diverse backgrounds and across community and government.
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A high level of initiative, integrity, confidentiality and sound judgement.
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Experience working in an electorate office, government, community services, stakeholder engagement, office management or a similarly fast-paced environment would be highly regarded.
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The position primarily operates during normal office hours; however, some flexibility will be required to undertake occasional work outside normal hours to support community events and other responsibilities of the Member.
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Salary and conditions
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The current salary is $105,418 per annum inclusive of the 15% overtime allowance, increasing to $108,581 per annum from the first full pay period commencing on or after 1 October ****.
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Conditions of employment are governed by the Assistants to the Members of the South Australian Parliament Enterprise Agreement **** and the Personal Assistants to the Members of the Parliament of South Australia **** Award.
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Erin Thompson MP is committed to providing a respectful, inclusive and professional workplace and welcomes applications from suitably qualified candidates from all backgrounds.
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Your application will include the following questions:
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Which of the following statements best describes your right to work in Australia?
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How many years' experience do you have as an office manager?
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How much notice are you required to give your current employer?
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📌 Electorate Office Manager - Office Of Erin Thompson Mp (South Australia)
🏢 Davenport Electoral Office
📍 South Australia