28 Aug
|
Middle Brighton Baths
|
Victoria
28 Aug
Middle Brighton Baths
Victoria
Job Description
The Baths Middle Brighton, situated on the foreshore, is Bayside's events venue with breathtaking views of Port Phillip Bay & Melbourne city skyline. Our events space, Upstairs at The Baths,hosts a variety of events from birthdays, mitzvahs, weddings & milestone life occasions to corporate events, business breakfasts and everything in between!
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THE ROLE
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Full time
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Reporting to the Director
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RESPONSIBILITIES
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Coordinating all event and wedding details from initial enquiry to final invoice via management of our CRM (Tripleseat).
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Inbound & outbound calls are essential for lead generation, closing sales and
building/maintaining
relationships with direct client contact (in person, by phone and via email) from first contact right through to greeting the client on-the-day.
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Event Sales and associated reporting.
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Serve as a primary liaison point for all vendors/suppliers and participants on event-related matters by managing end-to-end logistics (events space, Food & Beverage, AV, runsheets, invoicing, bump-in/bump-out coordination to handover for on-the-day delivery).
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Managing and creating all digital and traditional marketing material (e.g print collateral and event brochures, PR releases, blogs and EDMs etc.
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Managing and creating content on wedding & event advertising platforms.
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Managing and updating our website via Squarespace.
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ABOUT YOU
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The successful candidate will be a strong all-rounder with experience in events and hospitality. You will be an enthusiastic self-starter, have experience planning and executing events from start to finish.
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Experience working in a similar role/venue highly advantageous.
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Previous experience working FOH in hospitality desirable with sound knowledge of hospitality service standards, service delivery & event logistics.
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Exceptional verbal and written communication skills, and a proven ability to build on rapport & initiate return
clientele/business.
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Strong interpersonal skills essential to lead the department through communications with Front of House & Kitchen teams (weekly meetings & day to day interactions) for positive, productive working relationships.
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You haveimpeccable customer service, understand the sensitive nature of information shared and uphold the confidence of clients by using discretion at all times.
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Initiative-loving, highly organised, efficient and process orientated.
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Ability to manage multiple and competing priorities in a fast-paced environment with sharp attention to detail.
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Ability to work effectively in a small management team environment and work autonomously.
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Well-developed problem-solving skills, the ability to identify issues and recommend appropriate strategies,use initiative & make decisions efficiently.
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Highly skilled with digital technology including advanced MS Office skills.
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Digital channel experience with CRM systems, design & web platforms
(Canva/Squarespace)
are essential.
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Ability to work weekends and after hours if required, and flexibly to meet the demands of the job.
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Bring your 'A game', be rewarded and thrive!
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WHAT WE CAN OFFER YOU
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Working in collaboration with a passionate and vibrant team
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REPORTING, LOCATION AND ELIGIBILITY
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To be eligible you must be an Australian citizen or resident or have current work rights for Australia.
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Head to the website
or to our Instagram @thebathsevents &
@thebathsmiddlebrighton
for a little bit more about us.
📌 Experienced Events Manager (Victoria)
🏢 Middle Brighton Baths
📍 Victoria