Job Description
We are seeking a talented individual to join our Workers Compensation team at Marsh People Risk. This role will be based in our Perth office. This is a hybrid role that has a requirement of working at least three days per week in the office.
n
The Return-to-Work Consultant provides professional outsourced return to work and claims consulting services to Marsh People Risk clients through the administration of injury management software; insurer and other stakeholder liaison and back-office injury management accountabilities. The role is a position in Workers Compensation consulting and injury management profession, with an opportunity for significant on the job development and career progression.
n
We will count on you to:
n
n
Perform outsourced Return to Work Coordinator functions, managing the return-to-work process for injured workers, including triaging and lodging new claims promptly.
n
Develop and maintain comprehensive return to work plans tailored to the needs of injured workers, ensuring compliance with employer obligations and best practices.
n
Liaise with key stakeholders, including injured workers, employers, insurers and medical professionals, to provide updates, gather information, and address concerns throughout the return-to-work process.
n
Conduct thorough reviews of claims to assess progress and recommend actions to facilitate recovery and return-to-work.
n
Provide proactive and strategic advice to clients on claims and injury management.
n
Administer injury management software, generate reports, and maintain accurate documentation and records to support effective injury management practices.
n
n
What you need to have:
n
n




Demonstrated experience in Workers Comp and/or injury management (at least 1yr + experience)
n
Experience in claims and/or injury management functions at an insurer, employer or other relevant stakeholder.
n
Strong organisational and time management skills, with a focus on accuracy and thoroughness.
n
Excellent written and verbal communication abilities.
n
Proficiency in Microsoft Word and Excel.
n
Willingness to learn workers compensation on a national basis.
n
n
What makes you stand out:
n
n
Return to Work Coordinator accreditation (desirable but not essential).
n
Tertiary qualifications in allied health (desirable but not essential)
n
Experience with claims management and injury management systems.
n
Proactive approach to identifying opportunities and managing tasks independently.
n
Strong decision-making skills and the ability to evaluate options effectively.
n
Willingness to take on additional responsibilities and support the national Workers Compensation team.
n
n
Why join our team:
n
n
We help you be your best through professional development opportunities, interesting work, and supportive leaders.
n
We foster a vibrant and inclusive culture where you can work with talented colleagues to create current solutions and have an impact for colleagues, clients, and communities.
n
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
n
n
Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

📌 Claims Consultant (Workers Compensation) (Perth)
🏢 Marsh
📍 Perth