Primary Location TAS - Mornington - Jannah Court
Job Description Summary Looking for a career in administration with a leading essential services provider?
Join our TechSafe team and play a key role in job scheduling, customer support, and field workforce coordination.
About the Role
Service Stream's TechSafe division is seeking an Administration Officer to join our Tasmania team.
Reporting to the Operations Manager, you will provide administrative support across TechSafe contracts and help ensure the efficient coordination of field operations.
Based in our up-to-date Launceston office, this is an excellent opportunity for a motivated and organised professional looking to develop their career within a leading essential services provider.
Key Responsibilities
Coordinate and dispatch work to field technicians, including reallocating and redistributing tasks as required
Provide support for inbound customer calls and enquiries
Monitor and manage work activities against predetermined KPIs
Liaise with and provide administrative support to field-based employees
Allocate ad hoc jobs, including faults, service requests, and appointments
Deliver exceptional customer service and maintain high levels of customer satisfaction
Assist with billing, invoicing, and related administrative processes
Schedule and coordinate jobs efficiently
Perform accurate data entry and maintain database records
Conduct outbound calls to prospective customers and clients
About You




Minimum 12 months' experience in an office-based administrative role
Strong proficiency in Microsoft Office applications, including Word, Excel, and Outlook
Excellent organisational and administrative skills
High attention to detail and accuracy
Strong written and verbal communication skills
Ability to handle sensitive and confidential information with discretion
Ability to work autonomously and manage competing priorities
Why Join Us?
Competitive salary
Reward and recognition programs
Modern Launceston office location
Career development opportunities
Supportive and collaborative team environment
About Us
Service Stream is an ASX-listed company delivering essential services across telecommunications, utilities, transport, defence, and social infrastructure sectors throughout Australia.
We specialise in the design, construction, maintenance, and operation of critical network infrastructure, providing end-to-end engineering and asset management solutions to leading blue-chip clients.
We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace.
We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ individuals, veterans, and people from diverse cultural backgrounds.
Please note: Service Stream does not accept unsolicited resumes from recruitment agencies or labour hire companies.
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📌 Administration Officer (Launceston)
🏢 Service Stream
📍 Launceston