Permanent full-time role with above award wages and penalty rates
Caring & supportive setting with room to grow
Full induction/training and support
The Company
Primary Dental is one of Australia's largest Dental Support Organisations, supporting a nationwide network of over 200+ independent dentists in 60+ dental centres across Australia.
We are a family of 50+ Dental support team members, 300+ Dental Assistants and a Dental Management team made up of people with decades of experience working in and managing dental practices.
We are proudly part of the ForHealth Group.
The Role
This is an exciting opportunity to manage our highly rated dental centre in Caringbah.
As a Dental Coordinator, you will be responsible for the ongoing success of the dental practice and will have the opportunity to grow as a leader.
The Responsibilities
Manage the efficient running of day-to-day operations of the dental centre
Support dentists at the centre and lead a team of dental assistants
Implement initiatives to improve customer service and patient retention
Uphold high levels of customer service and ensure excellence in patient care
Proactively and efficiently book patient appointments, collect money owing, order supplies and coordinate logistics for lab work
Follow-up with patients on appointments and make post treatment care calls
Build a rapport with patients and dentists.
Manage any concerns in a timely and respectful manner
Work within the approved budget and implements cost‐saving measures
Maintain infection control and WHS requirements for the dental centre
Interview and select exceptional candidates to join the team, when required
Ensure the dental business maintains its accreditation and adheres to the quality management framework




Maintain the front-office in a neat and presentable manner.
Escalate repair and maintenance issues with applicable centre support team members (including technology, facilities etc.)
Actively participate in internal initiatives and team challenges
Most importantly, be the glue that holds the centre together
About you
A team player who is friendly, enthusiastic, and self‐motivated with a customer‐first attitude and driven by kindness, integrity, and respect.
Additionally, you must have
Knowledge of D4W Software
Past exposure in the dental industry
Extensive experience in exceptional customer service
Experience in preparing staff rosters
Great time management skills and highly organised
Understanding of infection control procedures
Excellent communication skills
An ability to handle pressure and multi-task
The Benefits
This is an opportunity to make a real difference and be part of a growing organisation
A secure opportunity with the flexibility to work at any centre throughout Australia
Ongoing professional development and career progression
Grow with us - opportunity to apply for the FORWARD FRONTLINE by Primary Dental, our annual professional development program
A fun, supportive culture with a team that loves to connect and celebrate achievements
Comprehensive on the job training and support
Supportive dental management team with decades of experience
Uniform provided
Discounts on dental treatments for you and your family
Access to corporate staff discounts
Evidence of immunisations will be required prior to commencement.
The successful candidate will have the opportunity to be part of an outstanding work environment in a purpose and values‐driven Company that invests in its' people through training and development and internal promotion.
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📌 Dental Coordinator - Caringbah (New South Wales)
🏢 Primary Dental
📍 New South Wales