Job Description
At AMPM Support Services, we believe every child matters.
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With the right support, even young people facing the most complex challenges can achieve stability, develop life skills, and build a brighter future. We are committed to delivering high-quality, trauma-informed care that is tailored to the unique needs, strengths, and goals of every young person we support.
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Working alongside families, carers, and industry professionals, we create safe, nurturing environments where children and young people can develop independence, build resilience, strengthen community connections, and reach their full potential.
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Our dedicated team delivers person-centred support across residential care, disability, and community services. We value compassion, respect, integrity, and collaboration, and we are passionate about making a meaningful difference in the lives of young people and their families every day.
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If you are committed to empowering young people and want to be part of a supportive organisation that values growth, teamwork, and positive outcomes, we'd love to hear from you.
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About the Role:
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The House Manager/Team Leader is responsible for the operational leadership and day-to-day management of a residential house. This pivotal role involves providing expert field supervision, coaching, and mentorship to support workers to ensure the delivery of exceptional, timely, and person-centred support. The core focus is maintaining the safety and well-being of participants, ensuring strict compliance with NDIS standards, documentation, and incident management to achieve optimal outcomes for all stakeholders.
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Key Responsibilities:
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Lead the day-to-day operations of the house, ensuring safe, efficient, and compliant service delivery.
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Promote safety by supporting medication management, infection control, risk management, and escalation processes.
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Maintain effective communication with participants, families,



Department of Communities, and other stakeholders.
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Supervise, coach, and Support Workers to maintain high performance, compliance, and a positive team culture.
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Ensure accurate documentation, incident reporting, and compliance with WHS, and organisational policies and procedures.
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Ensure participant care is person-centred, aligns with individual support plans, and meets NDIS Practice Standards.
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Foster a safe, respectful, and inclusive home setting that promotes participant wellbeing, independence, and dignity.
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Drive continuous improvement by identifying opportunities to enhance service quality, operational efficiency, and team capability
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About You:
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You are a proactive and compassionate leader with experience in the disability, community services. You are committed to delivering person-centred support, leading teams with integrity, and maintaining high standards of quality, safety, and compliance.
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You have strong communication, organisational, and problem-solving skills, with the ability to supervise staff, build positive stakeholder relationships, and manage competing priorities. You are confident in making operational decisions, promoting a positive team culture, and driving continuous improvement to achieve the best outcomes for participants and the organisation.
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Cert IV in Disability/Diploma in Community Services
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Minimum of 3–5 years of demonstrated leadership and management experience in disability, community care, or similar service environment.
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Working With Children Check
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National Police Clearance
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NDIS Worker Screening (or ability to obtain)
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Current First Aid & CPR
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Valid WA Driver's Licence and access to a reliable insured vehicle
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Highly Regarded
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Experience in NDIS, disability, SIL or community-based services
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Confidence using systems such as ShiftCare, SharePoint or MS Office
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Experience supervising or leading support teams
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Closing date: 21 August ****

📌 House Manager/Team Leader (Perth)
🏢 AMPM Care Services
📍 Perth