About the roleExciting prospect for a Client Services Manager to join the team at our branch in Collinswood, SA.
As a full-time Customer Service Manager, you will oversee the delivery of high-quality cleaning services to our diverse client base.What you'll be doingManage and coordinate a team of cleaning professionals to ensure exceptional service deliveryAct as the primary point of contact for clients, responding to inquiries and addressing any concernsDevelop and implement process improvements to streamline operations and enhance client satisfactionPrepare detailed reports on service delivery and identify opportunities for growthAssist with the recruitment, training and development of the cleaning teamEnsure compliance with all relevant health,



safety and environmental regulationsWhat we're looking forProven experience in a client-facing role within the cleaning or facilities management industryStrong organisational and multitasking skills with the ability to prioritise effectivelyExcellent communication and interpersonal skills to build positive relationships with clients and team membersProficient in Microsoft Office suite and experience with job scheduling or customer relationship management softwareFlexible and adaptable to changing demands and prioritiesPlease note* Due to the volume of applicants, only shortlisted applicants will be contacted.
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📌 Customer Service Manager (Adelaide)
🏢 Important Company of the Sector
📍 Adelaide