28 Aug
|
Hyatt Hotels
|
Melbourne
28 Aug
Hyatt Hotels
Melbourne
Close Inclusive Collection Job Postings Notification
"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."
"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."
Peggy Focheux Duval: Director of Learning & Development, France
About the role
We are seeking an experienced Night Supervisor to join our team at Hyatt Place Essendon Fields in the vibrant Essendon Fields area.
As a Night Supervisor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours.
Your primary focus will be on managing guest accounts and providing exceptional customer service to our guests and uphold Hyatt brand standards during the overnight shift.
Please note: Only candidates with current and valid Australian work rights will be considered for this position.
Hyatt Place Melbourne Essendon Fields is Australia's first Hyatt Place hotel, perfectly positioned in the heart of Essendon Fields' retail and commercial precinct.
Located steps from Essendon Fields Airport, 6 minutes from Melbourne Airport and 20 minutes from Melbourne's Central Business District (CBD), our hotel combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today's multi-tasking traveler.
Guests can enjoy thoughtfully designed guestrooms featuring distinct zones for sleep, work and play,
and free flowing social spaces that offer seamless transitions from work to relaxation.
What you'll be doing
Performing nightly audit procedures to reconcile financial transactions and guest accountsGenerating and reviewing various financial reports to ensure accuracy and complianceRemain flexible and adaptable, assisting across hotel departments including Rooms and Food & BeverageHandling guest check-ins, check-outs, and resolving any inquiries or issues that may arise during the night whilst upholding Hyatt Brand StandardsMonitoring and maintaining hotel security and safety protocolsAssisting with other front office duties as needed, such as answering phones and responding to guest requestsProviding a high level of customer service to all guests throughout the nightAssist with guest and crew transportation arrangementsWork alongside our Night Manager for 3 days a week and 2 days independently
Qualifications
Relevant degree in Hospitality is an advantageFull Victorian Driver's License a must
What we're looking for
Minimum of 2 years' experience in a Night Supervisor or similar role in the hospitality industryStrong numerical and analytical skills, with the ability to accurately reconcile financial recordsExcellent communication and customer service skills,
with the ability to handle guest inquiries and resolve issues effectivelyProficient in the use of hotel management software and technologyFlexible and adaptable, with the ability to work independently during overnight shiftsA team player with a positive and proactive attitude
What we offer
With enriching work comes amazing rewards!
Just some of our employee benefits include:
Employee Assistance ProgramOpportunities for career development and growthA dynamic and supportive work environmentDiscounts on accommodation and dining at Hyatt properties worldwide
Hyatt is an equal prospect employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences.
Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.
Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do.
Our family atmosphere is what keeps our associates highly engaged.
Our family is always growing.
Want to be in the know?
#J-*****-Ljbffr
📌 Night Supervisor (Melbourne)
🏢 Hyatt Hotels
📍 Melbourne