We are seeking an experienced and motivated Assistant Food & Beverage Manager to join our team at Quality Hotel Robertson Gardens.Reporting to the Food & Beverage Manager, you will play a key role in the day-to-day management of our restaurant, bar, room service, conferences, weddings, and events operations.
As the second-in-charge of the department, you will lead service teams, ensure exceptional guest experiences, drive operational excellence, and assist in the commercial success of the Food & Beverage division.This is a hands-on leadership role that combines floor supervision, team development, guest engagement, and operational coordination.About the RoleWe are seeking an experienced and motivated Assistant Food & Beverage Manager to join our team at Quality Hotel Robertson Gardens.Reporting to the Food & Beverage Manager, you will play a key role in the day-to-day management of our restaurant, bar, room service, conferences, weddings, and events operations.
As the second-in-charge of the department, you will lead service teams, ensure exceptional guest experiences, drive operational excellence, and assist in the commercial success of the Food & Beverage division.This is a hands-on leadership role that combines floor supervision, team development, guest engagement, and operational coordination.Key ResponsibilitiesOperations & Service DeliveryLead daily Food & Beverage operations across the restaurant, bar, room service, and functions.Maintain exceptional service standards and guest satisfaction across all outlets.Act as the Food & Beverage Manager's representative in their absence.Coordinate service delivery between front and back of house teams.Resolve guest enquiries and complaints professionally and effectively.Monitor service quality and implement continuous improvements.Functions & EventsAssist in the planning and execution of conferences, weddings, private functions,



and corporate events.Supervise event service to ensure seamless delivery and client satisfaction.Coordinate staffing, room setups, run sheets, and operational requirements for events.Build strong relationships with clients and guests to enhance the event experience.Team LeadershipLead, motivate, and supervise Food & Beverage team members across all service areas.Assist with recruitment, onboarding, training, and performance development.Foster a positive, professional, and collaborative team culture.Conduct shift briefings and provide ongoing coaching and support.Financial & AdministrativeSupport departmental revenue growth through upselling and promotional initiatives.Assist with rostering, labour management, and productivity targets.Monitor stock control, ordering, stocktakes, and inventory levels.Reconcile daily takings and ensure accurate POS and account charging procedures.Complete operational reports, shift handovers, and administrative tasks.Compliance & SafetyEnsure compliance with RSA requirements, food safety regulations, and workplace health and safety standards.Maintain all hotel and brand standards.Promote a safe working environment and ensure correct operational procedures are followed.About YouPrevious experience in a Food & Beverage Supervisor, Duty Manager, or Assistant Manager position.Robust leadership skills with the ability to motivate and develop teams.Experience within restaurant, bar, conference, wedding, and event operations.Excellent communication, organisational, and problem-solving skills.Strong attention to detail and ability to multitask in a fast-paced environment.Knowledge of stock control, labour management, and venue operations.Current RSA Certificate (essential).
Approved Manager Licence or willingness to obtain one (highly regarded).
Experience with hotel POS and property management systems is advantageous.Available to work a flexible roster across 7 days, including evenings, weekends, and public holidays.
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📌 Assistant Food & Beverage Manager (Brisbane)
🏢 Quality Hotel Robertson Gardens
📍 Brisbane