Sydney | HybridInfotrust is looking for an experienced L3 Senior Engineer to join our Service Delivery team in Sydney.This is a hands‐on role for an engineer who enjoys solving complex technical problems, working directly with customers and taking ownership through to resolution.
You'll support a range of customer environments, lead advanced escalations and contribute to project delivery and ongoing platform improvements.The RoleResolve complex Azure, infrastructure and networking incidentsSupport, maintain and optimise customer Azure environmentsDeliver customer‐facing infrastructure and cloud projectsLead escalations from L1 and L2 engineersIdentify opportunities for automation and operational improvementContribute technical guidance and knowledge across the engineering teamCollaborate with internal Service Delivery and Cyber Security teamsSkills and ExperienceStrong Azure and systems engineering experienceBroad capability across infrastructure, cloud,



networking and virtualisationExperience supporting complex customer environments within an MSP or managed services providerAdvanced troubleshooting and problem‐solving skillsExperience with Microsoft technologies, backup and infrastructure platformsStrong communication skills and confidence working directly with customersA practical, accountable approach to delivering technical outcomesWhy Infotrust?
Infotrust is an ASX-listed, cyber‐first technology company delivering managed technology, cyber security, consulting and advisory services across Australia.You'll join a technically capable engineering workplace where ownership, collaboration and continuous improvement are valued.
The role offers variety, customer exposure and the opportunity to work across modern cloud and infrastructure environments.If you're an experienced L3 Engineer looking for greater technical ownership and variety, we'd love to hear from you.
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📌 Senior Support Engineer (New South Wales)
🏢 InfoTrust
📍 New South Wales