pacific center planet of adventures pty ltd View all jobsAbout the role Pacific Center Planet of Adventures Pty Ltd is seeking a Migration Administration & Case Manager to join our team on a full-time basis.
This position is available at either our newly opened Coomera Waters office, QLD ****, or our Airlie Beach office in the Whitsundays.This is a strategic administrative role that combines case management expertise with administrative support functions.
You will play a pivotal role in managing migration-related cases and administrative processes, ensuring smooth operations and delivering exceptional support to clients and internal stakeholders.
This position is essential to our organisation's ability to provide timely, efficient and personalised migration services.What you'll be doingManaging and coordinating migration cases from initial intake through to completion, ensuring all documentation is accurate and timelyMaintaining detailed case files and records in compliance with relevant regulations and organisational standardsPreparing and reviewing migration application documentation and correspondenceLiaising with clients, government agencies and third parties to facilitate case progressionScheduling and coordinating appointments, interviews and consultationsProcessing applications, payments and administrative requestsMonitoring case timelines and deadlines to ensure compliance and client satisfactionMaintaining accurate databases and filing systemsResponding to client enquiries and providing updates on case statusAssisting with document preparation, proofreading and formattingSupporting the development and maintenance of administrative procedures and templatesWhat we are looking forExperience in immigration, migration or visa services would be highly regarded, but is not required.Proven experience in administrative support roles,



ideally within migration services, legal services or a similar regulated environmentStrong organisational skills with the ability to manage multiple cases and priorities simultaneouslyExcellent written and verbal communication abilitiesProficiency in using Microsoft Office applications and case management softwareAttention to detail and commitment to accuracy in all documentationAbility to maintain confidentiality and handle sensitive information with discretionCustomer service orientation with a professional approach to client interactionsProblem-solving skills and the ability to work independently and as part of a teamRelevant qualifications in administration, business studies or a related field would be advantageousWhat we offerPacific Center Planet of Adventures Pty Ltd is committed to providing a supportive and professional work environment where employees can thrive.
We offer competitive remuneration, opportunities for professional development and training, a collaborative team culture and a focus on maintaining work-life balance.
We value our employees and provide a range of benefits designed to support your wellbeing and career progression within our organisation.About usPacific Center – Visa to Australia is an established boutique-style migration practice with over 20 years of experience assisting individuals, families and businesses with Australian migration matters.
We are dynamic organisation committed to delivering high-quality administrative and case management services.
We pride ourselves on our qualified approach, attention to detail and commitment to client satisfaction.
Our team is dedicated to providing exceptional support and maintaining the highest standards in all aspects of our operations.
We foster an inclusive workplace where every team member contributes to our success and growth.
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📌 Migration Administration & Case Manager (Gold Coast)
🏢 Pacific Center Planet of Adventures
📍 Gold Coast