Support Officer (Brisbane)

Support Officer (Brisbane)

28 Aug
|
Queensland Corrective Services
|
Brisbane

28 Aug

Queensland Corrective Services

Brisbane

Examine incoming correspondence to determine the appropriate actionCheck outgoing correspondence for content and adherence to style guides and formatting requirements and amend where necessaryRegister incoming and outgoing correspondence and prioritise accordinglyManage appointment diary on behalf of managementEnsure the confidentiality of all documentation handled and maintain a secure filing systemLiaise with officers at all levels within both public and private sectors in relation to the centre's activitiesSchedule meetings, book meeting rooms and organise teleconferencing if necessaryBook travel including accommodation, car hire and flightsProvide support and advice to other staff administrative issues and assist with the preparation of briefs, memorandums, submissions and executive and ministerial correspondenceDecision making and reasoning involve gathering information, evaluating a variety of solutions, and selecting the best option, working ethically, working under pressure and demonstrating resilienceTeamwork skills with the ability to work without supervision and as part of the broader team.
In addition, demonstrated ability to collaborate and contribute to team resultsInformation technology skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as Microsoft Office softwarePlanning & Organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and proceduresProblem solving skills with the ability to apply a range of problem-solving strategies and show initiative in identifying and solving problems both independently and as a team memberCommunication skills as demonstrated through the ability to listen, understand and speak clearly to a wide range of audiences.




Written skills with the ability to summarise information and dataAbility to use judgement and discretion with confidential informationDemonstrated ability to show initiative and be proactiveDemonstrated ability to balance competing demands and executive needsAbility to work well under pressure whilst maintaining accuracyProven administrative skills, including proficiency in using a range of software applications, including Microsoft Word, Excel and PowerPoint and databasesInterpersonal, oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders that interact with the centreAbility to acquire knowledge of relevant acts and regulationsExamine incoming correspondence to determine the appropriate actionCheck outgoing correspondence for content and adherence to style guides and formatting requirements and amend where necessaryRegister incoming and outgoing correspondence and prioritise accordinglyManage appointment diary on behalf of managementEnsure the confidentiality of all documentation handled and maintain a secure filing systemLiaise with officers at all levels within both public and private sectors in relation to the centre's activitiesSchedule meetings, book meeting rooms and organise teleconferencing if necessaryBook travel including accommodation, car hire and flightsProvide support and advice to other staff administrative issues and assist with the preparation of briefs, memorandums,



submissions and executive and ministerial correspondenceDecision making and reasoning involve gathering information, evaluating a variety of solutions, and selecting the best option, working ethically, working under pressure and demonstrating resilienceTeamwork skills with the ability to work without supervision and as part of the broader team.
In addition, demonstrated ability to collaborate and contribute to team resultsInformation technology skills at a competent level with the willingness to learn recent IT skills and use internal information management databases as well as Microsoft Office softwarePlanning & Organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and proceduresProblem solving skills with the ability to apply a range of problem-solving strategies and show initiative in identifying and solving problems both independently and as a team memberCommunication skills as demonstrated through the ability to listen, understand and speak clearly to a wide range of audiences.
Written skills with the ability to summarise information and dataAbility to use judgement and discretion with confidential informationDemonstrated ability to show initiative and be proactiveDemonstrated ability to balance competing demands and executive needsAbility to work well under pressure whilst maintaining accuracyProven administrative skills, including proficiency in using a range of software applications, including Microsoft Word, Excel and PowerPoint and databasesInterpersonal, oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders that interact with the centreAbility to acquire knowledge of relevant acts and regulationsApplications to remain current for 12 months.Occupational groupAdministration
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📌 Support Officer (Brisbane)
🏢 Queensland Corrective Services
📍 Brisbane

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