Senior Complaints Leader | Idr & Rg271 Expert | Hybrid (Melbourne)

Senior Complaints Leader | Idr & Rg271 Expert | Hybrid (Melbourne)

28 Aug
|
The Warranty Group Australasia
|
Melbourne

28 Aug

The Warranty Group Australasia

Melbourne

Assurant is seeking a Senior Complaints Officer based in Hawthorn East to lead the complaints function, manage complex disputes, and exercise final IDR decision-making authority.You will coach a team of Complaints Officers, ensure compliance with RG 271 and AFCA guidelines, and deliver fair, timely customer-focused outcomes.Join a diverse, supportive culture with mentoring, parental leave, education support, and hybrid work options.
#J-*****-Ljbffr

📌 Senior Complaints Leader | Idr & Rg271 Expert | Hybrid (Melbourne)
🏢 The Warranty Group Australasia
📍 Melbourne

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