We're rethinking homes for how people really live, and we're looking for an Assistant Showroom Manager to join our Melbourne Showroom team to help shape the future of living - one thoughtful detail at a time.Retail at Castlery is where design, service, and experience meet - giving customers a space to explore, connect, and discover the perfect pieces for their homes.As the Assistant Showroom Manager, you'll support the daily operations of our recent Melbourne showroom — ensuring it runs smoothly, reflects our brand ethos, and delivers an exceptional customer experience.Showroom ManagementWhat You'll Be DoingPartner with the Showroom Manager to drive sales and achieve KPIs.Analyse performance and customer insights to improve results.Maintain compliance with global retail standards and SOPs.Oversee inventory, floor management, visual merchandising, and budget planning.Team ManagementAssist to lead, motivate, and support the team to reach goals.Conduct regular check-ins and coach for performance and growth.Foster a positive, collaborative, and high-performing culture.Customer ExperienceChampion our O2O (Online-to-Offline) experience,



bridging digital and in-store touchpoints.Deliver engaging in-store programs that help customers explore and purchase confidently.Cross-Functional CollaborationWork with Marketing and other teams on product launches, events, and campaigns.Coordinate local projects and initiatives to elevate the showroom experience.What You'll NeedAt least 2 years' leadership experience in retail, ideally in furniture or home goods.Fluent in English with strong communication skills.Customer-first mindset and passion for creating meaningful experiences.Hands-on leader with strong problem-solving and decision-making skills.Proficient in MS Office and comfortable using tech in retail operations.Familiar with O2O retail strategies (a plus).
Additional DetailsWillingness to work weekends, public holidays, and rostered hours as requiredLocation: Richmond, VICCommission Scheme: Enjoy attractive earning opportunities with commission tied to your results and your store's successBuilt For Real Life, Designed For What's NextAt Castlery, we've spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.Now, we're focused on what's next: scaling with care, crafting better experiences, and growing a team that's as intentional as our design philosophy.If you believe that good homes create good lives, come build with us.
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📌 Assistant Showroom Manager, Melbourne (New Showroom Launch)
🏢 Castlery
📍 Melbourne