Our client is a growing electrical, plumbing, and maintenance company delivering high-quality work and reliable service across Melbourne.
They're organised, fast-moving, and focused on creating a smooth experience for both their clients and technicians.About the RoleAs Office Manager, you'll be the backbone of the office, overseeing job scheduling, client communication, invoicing, and compliance documentation while keeping internal systems and records running smoothly.
Reporting directly to the Director, you'll play a key role in driving efficient workflows and ensuring a skilled experience for every client, tenant, and technician who deals with the business.This is a hands‐on role suited to someone who takes initiative, thrives on staying organised, and enjoys being the person who keeps everything on track.Key ResponsibilitiesOversee job scheduling and coordinate technicians in line with operational prioritiesManage client and tenant appointments, bookings, enquiries, and follow-upsOwn the invoicing process, ensuring invoices are prepared and issued accurately and on timeMaintain and improve job management and invoicing systems, ensuring all job information is complete and up to datePrepare, issue, and file compliance certificates and documentationMaintain accurate records, job files, and internal systemsProvide administrative support and guidance to the operations and management teamsAct as a key point of contact for clients,



tenants, technicians, and internal staffHandle company and client information with confidentiality and professionalismHelp identify and implement improvements to office processes and proceduresSkills and ExperiencePrevious experience in an office management, administration, or office support role (trade or service industry highly regarded)Strong organisational skills and excellent attention to detailProven ability to manage multiple tasks and priorities in a fast‐paced environmentConfident, professional communication skills, both written and verbalExperience using job management, invoicing, or accounting systems (preferred)Competent computer skills, including email and document managementAbility to work collaboratively with operational and field teamsA proactive, can‐do approach and genuine commitment to workplace standardsWhy Join UsFamily‐owned businessSupportive and growing team environmentStable role within a company expanding across multiple trade divisionsCompetitive pay based on experienceUnlock job insightsHirer responsiveness Salary match Number of applicantsYour application will include the following questions:Which of the following statements best describes your right to work in Australia?
How much notice are you required to give your current employer?
What's your expected hourly rate?
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📌 Office Manager (Melbourne)
🏢 GuidedHR
📍 Melbourne