Administration Co-OrdinatorAeralife Northcote | Northcote, Melbourne VICCoordinate our workforce.
Support operational excellence.
Make a meaningful difference every day.Aeralife Northcote is seeking an experienced and highly organised Administration Co-Ordinator to join our residential aged care team.This is an exciting opportunity for an administration qualified with a minimum of 2 years' experience who enjoys a diverse role combining reception, workforce coordination, compliance and operational administration.
As a key member of our team, you will be the first point of contact for residents, families, visitors and employees, while supporting the day-to-day administrative and workforce functions of the residence.If you're looking for a role where your organisational skills, attention to detail and ability to build strong relationships will be genuinely valued, we'd love to hear from you.Why Join Aeralife Northcote?
Permanent Full time positionCompetitive salary packageModern residential aged care community in NorthcoteSupportive and team-oriented leadership teamDiverse role with exposure to workforce planning, compliance and people administrationOngoing professional development opportunitiesA values-driven organisation focused on Passion, Innovation, Empathy and RespectOpportunity to make a meaningful contribution to the lives of older AustraliansAbout the RoleAs the Administration Co-Ordinator, you will be responsible for ensuring the efficient administration and workforce coordination of the residence.Acting as the first point of contact for residents, families, visitors, employees, contractors and external stakeholders, you will play a key role in creating a professional, welcoming and customer-focused experience while ensuring the smooth operation of administrative and staffing processes.Working closely with the Residence Manager, Clinical Care Manager and People & Culture team, you will coordinate employee rostering, workforce compliance, onboarding, training administration and reception services, ensuring the residence operates efficiently and professionally.This is a diverse role that requires excellent organisational skills,



strong attention to detail and a genuine passion for delivering exceptional customer service.Key ResponsibilitiesCoordinate and maintain employee rosters using HumanforceManage unplanned roster changes, leave coverage and replacement staffing requirementsSupport workforce planning and staffing allocations in consultation with operational leadersApprove timesheets, manage roster variations and respond to employee payroll and rostering enquiriesProvide professional reception and front-of-house support, acting as the first point of contact for residents, families, visitors, contractors and stakeholdersAnswer and direct incoming telephone calls, emails and general enquiries in a qualified and timely mannerWelcome visitors and ensure a positive and qualified experience within the residenceMaintain workforce compliance records, including:Police ChecksNDIS Worker Screening ChecksVisa and work rights documentationAHPRA registrationsVaccination recordsTraining and appraisal registersCoordinate onboarding, orientation and employee record management for staff, contractors, volunteers and studentsMonitor mandatory training compliance and maintain training recordsSupport recruitment activities and casual workforce utilisationLiaise effectively with internal and external stakeholdersContribute to continuous improvement and quality initiativesWhat We OfferAs part of the Aeralife team, you'll have access to a range of perks designed to support your wellbeing and professional growth:Grow Your Own Staff Referral Program – earn rewards for referring quality candidates to join our teamA positive, inclusive and highly supportive workplace culture built on our values of Passion, Innovation, Empathy and RespectEmployee Assistance Program (EAP) offering confidential wellbeing and counselling support for you and your immediate familySalary packaging benefits to help maximise your take-home payNovated leasing and vehicle financing optionsDiscounted private health insuranceExclusive employee discounts and lifestyle benefits including travel, holidays, technology,



electronics, home appliances and home essentials through our Aeralife Benefit Partners ProgramEmployee Reward and Recognition Programs that celebrate individual and team achievementsAbout YouYou are an experienced administration professional with a minimum of 2 years' experience in an Administration Coordinator, Workforce Coordinator, Reception, Office Administration or similar role.You thrive in a busy environment, enjoy interacting with people and take pride in providing exceptional customer service.
You are equally comfortable welcoming visitors at reception, coordinating employee rosters, managing compliance documentation and supporting operational leaders with administration requirements.Your professionalism, attention to detail and ability to build positive relationships make you a valued member of any team.To Be Successful, You Will Have:Minimum 2 years' experience in an Administration Coordinator, Workforce Coordinator, Reception, Office Administration or similar rolePrevious experience in an Administration Co-Ordinator, Workforce Co-Ordinator, Rostering Co-Ordinator, Residential Administrator or similar roleExperience working within aged care, healthcare, disability, community services or a related sector (highly regarded)Strong rostering and workforce coordination experienceExcellent organisational and time management skillsHigh attention to detail and accuracyStrong written and verbal communication skillsAdvanced Microsoft Office skillsExceptional customer service and stakeholder management skillsAbility to manage competing priorities in a busy environmentKnowledge of compliance and workforce documentation requirementsCurrent NDIS Worker Screening Check (or willingness to obtain)Full Australian working rightsAbout AeralifeAeralife is a proudly Australian-owned aged care provider committed to delivering exceptional care and lifestyle experiences across our communities.
Guided by our values of Passion, Innovation, Empathy and Respect, we strive to create supportive environments where residents thrive and our people can build rewarding careers.Applicants must have Australian working rights and be willing to complete pre-employment checks relevant to the position.
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📌 Administration Co-Ordinator (Melbourne)
🏢 Aeralife
📍 Melbourne