Senior Complaints Leader Idr & Regulatory Expert Melbourne

Senior Complaints Leader Idr & Regulatory Expert Melbourne

28 Aug
|
Assurant
|
Melbourne

28 Aug

Assurant

Melbourne

Assurant, Inc. in Hawthorn East, Melbourne, is seeking a Senior Complaints Officer to lead the complaints function, manage complex disputes, and provide final IDR decisions, ensuring regulatory compliance.
You will coach a team of Complaints Officers and communicate clearly with external clients on escalated claims.
Solid leadership, RG 271 knowledge, and excellent communication are essential to deliver fair, timely, and customer-focused outcomes while meeting SLAs and KPIs.
J-*-Ljbffr

📌 Senior Complaints Leader Idr & Regulatory Expert Melbourne
🏢 Assurant
📍 Melbourne

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