Seeking an experienced AO3 Maintenance Support Officer for a busy department with an immediate start! Your New Company Hays is proud to partner with a prominent Queensland State Government organisation that plays a vital role in supporting communities across the state through development and maintenance services.

Based in Garbutt, Townsville, this organisation is seeking an enthusiastic and customer-focused AO3 Maintenance Support Officer to join their team on a full time temporary contract. This is an excellent opportunity to be part of a supportive and collaborative environment where your contribution will make a real difference while gaining valuable government experience.

Your New Role

As the Maintenance Support Officer, you will be joining a busy contact support centre where no two days are the same. We are looking for a confident and proactive qualified who thrives in a fast-paced environment and enjoys working as part of a high-performing team.

Your responsibilities will include:

- Working with the Maintenance Response Centre for NQ Region Delivering a high standard of customer service while building and maintaining positive stakeholder relationships.
- Meeting and exceeding performance targets in a busy operational environment.
- Demonstrating strong interpersonal skills during customer interactions and stakeholder engagement.
- Contributing positively to a collaborative team culture and maintaining a professional outlook.
- Ensuring accuracy and attention to detail when managing documents,



reports and records through information systems.

What You'll Need to Succeed

To be successful in this role, you will bring:

- Experience working within a team environment and contributing to broader business objectives.
- Strong administration skills and proficiency in Microsoft Office, including Word and Excel.
- A proven customer service background with a commitment to delivering positive outcomes.
- A professional and respectful communication style when engaging with internal and external stakeholders.
- Experience managing diverse interactions, including the ability to de-escalate challenging situations.
- A positive attitude, initiative, and the ability to embrace change, adapt to competing priorities and identify learning opportunities.

What You'll Get in Return

In return, you'll secure an exciting 3-month temporary assignment with the possibility of extension within a respected Queensland State Government organisation.

- A full-time Monday to Friday position with immediate start.
- The opportunity to gain valuable government experience.
- A welcoming and supportive team environment.
- Exposure to a fast-paced and rewarding workplace where your skills and contribution are valued.
- An attractive AO3 pay rate of $51.12 + super.

If you're looking for an opportunity to join a busy and supportive team, develop your skills, and contribute to an organisation that supports the Queensland community, we'd love to hear from you. Please reach out to Kerry on +61 7 4417 1151

📌 /1 Maintenance Support Officer (Cairns)
🏢 Rashi Joshi
📍 Cairns