Expression of Interest

Aboriginal and Torres Strait Islander School-Based Traineeships with the NSW Government

Are you currently in Year 10 and moving into Year 11 in 2027?

Want to earn money, gain real workplace experience and complete a nationally recognised qualification while you're still at school?

This could be your opportunity to get a head start on your future.

Why Apply?

As a School-Based Trainee, you'll spend one day a week working with the NSW Government while continuing your studies at school.

Over two years you'll

- Earn a wage while you learn
- Complete a Certificate III in Business that may contribute towards your HSC
- Gain real workplace experience
- Build valuable skills for future jobs
- Make professional connections and learn from experienced mentors
- Strengthen your résumé before leaving school

About the Opportunity This traineeship is located within the Brand, Digital and Communications Division of the Department of Customer Service.

As a trainee, you'll support a range of business areas through basic administration and business support activities while gaining exposure to the work that helps inform, engage and connect communities across NSW.

To provide a broad learning experience, you'll have the opportunity to rotate across four key areas during your traineeship:

1. Customer Marketing
2. Brand, Advertising and Engagement
3. Digital Channels and Content
4. Media and Stakeholder Communications

These rotations will allow you to learn about different career pathways and develop a diverse range of workplace skills. What Will You Do?

You'll gain practical experience in areas such as:

- Customer service




- Administration and business support
- Workplace technology and digital systems
- Communication and teamwork
- Skilled workplace skills

You'll work alongside experienced staff and contribute to services that support communities across NSW. We're looking for students who are:

- Keen to learn and try new things
- Interested in helping people and providing great customer service
- Reliable, respectful and positive
- Comfortable using technology or willing to build their digital skills
- Able to work well with others and contribute to a team

No previous work experience is required. You'll be supported every step of the way through:

- Aboriginal mentors
- Workplace buddies
- Dedicated program coordinators
- A supportive team committed to your success

Position available in:

- Haymarket (Sydney) - Brand Digital and Communications

These traineeships are funded through the Elsa Dixon Aboriginal Employment Grant, which supports Aboriginal and Torres Strait Islander people to access employment and career development opportunities within the NSW Public Sector. About the Department of Customer Service The Department of Customer Service (DCS) helps improve life for people across NSW. We deliver services that millions of people use every day through agencies including:

- Service NSW




- Revenue NSW
- Fair Trading

At DCS, you'll be part of a team making a real difference in communities across the state. Ready to Apply?

Submit your Expression of Interest and tell us:

"What unique experience do YOU as an individual bring to a trainee role at DCS and why should we choose you?" (Limit 300 words)

Applications must include a copy of your résumé.

Closing Date: 16 December 2026

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

📌 Aboriginal School Based Trainee - Brand, Digital and Comms (Sydney - Haymarket)
🏢 NSW Department of Customer Service
📍 Sydney