About the Role

We are seeking a proactive and highly organised Administration & Service Support to provide general administrative support for us at our Head Office in Rowville on a full-time, on-site basis. This is a dynamic, hands-on role suited to someone who enjoys variety and takes pride in maintaining an efficient, professional office environment.

Key responsibilities include

- Managing incoming calls, emails, and correspondence of 2 mailboxes
- General administration and reception support
- Maintaining administration manuals, registers, passwords, phone list and office systems
- Support service in setting up new customers, sites and creating new jobs with Purchase Orders in Simpro
- Manage various contractor portals, ensuring compliance of Company information
- Booking travel in line with company policy
- Release employee announcements (birthdays and work anniversaries)
- Managing DECT phone repairs
- Coordinating Vehicle requirements: e-tags, fuel cards and insurance claims
- Supporting company events and internal catering requirements
- Daily office checks and general facilities/maintenance coordination
- Other administrative tasks as required ie.



ordering stationery & amenities

About You

To succeed in this role, you will demonstrate:

- Minimum 3 years’ experience in an Administration or Reception role
- Strong written and verbal communication skills
- High attention to detail and organisational ability
- Confidence working across multiple teams and departments
- Proficiency with Microsoft Office and telephony systems
- Initiative and a proactive approach to improving systems and workflows
- Qualified presentation and the ability to maintain an organised work environment
- Experience with SimPRO advantageous

How to Apply Please submit your resume with a cover letter outlining why you are the ideal fit for this role. Applications without a cover letter will not be considered.

Note: A Police Check and Pre-Employment Medical Check are mandatory for this role.

You must be an Australian resident and/or hold Australian Citizenship.

Due to the large amount of applications we received, only short-listed candidates will be contacted.

📌 Administration & Service Support (Rowville)
🏢 Hitec Solutions
📍 Rowville