Aquatic Programs Administration Officer

Location: Aqua Energy

Part Time ongoing 0.4 EFT

Band 4 $72,010 - $75,577 pro rata per annum, plus 12% statutory superannuation

This is a flexible role, with the schedule to be discussed and agreed upon with the successful candidate.

Help ensure our swim school and aquatic programs run smoothly through quality administration and customer service.

We are seeking an organised and customer-focused Aquatic Programs Administration Officer to join our team and play a key role in the effective administration and delivery of swim school, school swimming and aquatic programs across Aqua Energy and our rural pools.

As part of the Aqua Energy team, this important role supports aquatic programs that help our community learn, participate and stay active.

This permanent part-time position (0.4 EFT) would suit a highly organised and detail-oriented administrator who enjoys working with people, systems and data while contributing to positive customer experiences and strong program outcomes.

Working closely with the Aquatic Programs Team Supervisor, you'll support the day-to-day administration of programs through enrolment management, customer service, bookings, scheduling and record management. You'll help ensure programs run smoothly, information remains accurate and participants receive timely and professional support.

You'll also contribute to attendance monitoring, reporting, process improvements and initiatives that encourage participation and support the continued growth and success of aquatic programs across Wellington Shire.

In this role, you will:

• Provide administration support across swim school, school swimming and aquatic programs.

• Manage enrolments, bookings, class changes and customer enquiries in a timely and professional manner.

• Maintain accurate records and data within booking and client management systems.

- Assist with attendance monitoring, reporting and program performance tracking.

• Support marketing and promotional activities that encourage program participation.

• Work closely with the Aquatic Programs Team Supervisor to improve processes, procedures and service delivery outcomes.

• Build positive relationships with participants, families,



schools and colleagues.

• Assist with operational aquatic program duties, including swim teaching, as required.

About You

• Demonstrated administration experience with robust attention to detail and a commitment to accuracy.

• Experience using databases, booking systems or client management systems to manage information and records.

• Strong organisational skills and the ability to manage competing priorities in a busy environment.

• Well-developed customer service and communication skills, with the ability to respond to enquiries and resolve issues effectively.

• A collaborative approach and ability to work positively within a team environment.

• A proactive mindset with a focus on continuous improvement and delivering quality outcomes.

Why Wellington?

Here at Wellington Shire Council, we have a strong commitment to create a workplace culture that is collaborative, provides work-life flexibility and encourages opportunities for growth and development. We take pride in providing a supportive workplace with great career opportunities for our employees.

Every person at Wellington Shire Council brings their own unique experiences, perspectives and talents to help contribute to our vision of "Happy people, healthy environment and thriving communities". As one of the largest employers in the region we have a diverse workforce of more than 500 staff who are based throughout the municipality, and we all work together as a team to make a positive impact in our community.

We use award-winning technologies to seek and implement innovative improvements across the organisation. We work hard to position ourselves as a leader in local government, continuously improving our diverse range of services for the betterment of our community.

We offer a rewarding culture of innovation, flexibility and continued learning in a collaborative,



supportive environment.

Wellington Shire Council is committed to upholding the Child Safe Standards and associated legislative requirements.

Wellington Shire Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We promote the principles of merit and fairness, and encourage applications from people of different backgrounds, abilities, ages, genders and/or sexual orientations and gender identities.

Wellington Shire Council takes climate change and sustainability seriously and is looking to respond proactively and positively to the challenges ahead.

About Wellington

Wellington Shire Council is located in the Gippsland region of the state of Victoria, Australia and is approximately two hours east of Melbourne by road or rail. Many of us dream of a simpler lifestyle, with wide open spaces and no traffic jams. In The Middle of Everywhere, we live that enviable lifestyle every day.

In Wellington Shire you will find a wide range of beautiful environments to explore, with our pristine beaches, picturesque mountain ranges, temperate rainforests, wetlands and plenty of diverse, contrasting spaces to take your breath away.

Whether it's a stroll along the iconic Ninety Mile Beach, a canoe down the Macalister River or a bush walk through the Alpine National Park, there's plenty to keep you busy in The Middle of Everywhere! Home to a range of tight-knit communities, you'll quickly find yourself right at home with the wonderful people that make these towns so special.

From our lively restaurant and café culture to the very best in local produce, you'll never be short of Sunday brunch ideas and places to try! Eat. Drink. Gippsland Guide | Visit Gippsland

Visit https://themiddleofeverywhere.com.au/ to find out why the Wellington Shire is a great place to live and work.

How to Apply:

Click on Apply Now and attach your current resume. If what you read resonates with your values, experience, and career aspirations then we want to hear from you. Don't miss out on this exciting opportunity, apply today!

You will need to apply by 11.59pm SUNDAY 13 September 2026.

📌 Aquatic Programs Administration Officer (Sale)
🏢 Wellington Shire Council
📍 Sale