Car Care Consultant & Delivery Manager

South Australia's Newest & Largest Automotive Dealership

Join a Team That's Redefining the Automotive Experience!

We're looking for an enthusiastic, customer-focused Car Care Consultant & Delivery Manager to join South Australia's newest and largest dealership. This is an exciting opportunity to become part of a high-performing team dedicated to delivering exceptional customer experiences and helping customers protect and personalise one of their most important investments.

If you're passionate about people, thrive in a fast-paced environment, and enjoy building relationships, we want to hear from you.

About the Role

As a Car Care Consultant & Delivery Manager, you will play a vital role in the customer journey, from helping customers select vehicle protection and enhancement solutions through to booking in their current vehicle and ensuring an outstanding handover experience.

You will act as a trusted advisor, educating customers on products designed to protect and maintain their vehicle while creating a memorable and professional delivery experience.

This role offers an excellent opportunity to build a rewarding career within one of Australia's leading automotive groups, with ongoing training, development, and career progression opportunities.

Key Responsibilities

Vehicle Protection & Product Consultation

- Present and recommend vehicle protection solutions, accessories, and enhancement products.
- Educate customers on the benefits and value of products including paint protection, interior protection, window tint, ceramic coatings, and technology solutions.




- Understand customer needs and provide tailored recommendations.
- Build strong customer relationships through professional and consultative interactions.
- Achieve individual and team sales targets and key performance indicators.

Vehicle Delivery Experience

- Coordinate vehicle deliveries to ensure customers receive an exceptional handover experience.
- Conduct professional vehicle presentations and demonstrations.
- Explain vehicle care requirements, warranties, and product benefits.
- Ensure all delivery documentation is completed accurately.
- Create a memorable experience that delights customers and encourages long-term loyalty.

Customer Experience

- Deliver outstanding customer service at every stage of the ownership journey.
- Resolve customer enquiries professionally and promptly.
- Collaborate with Sales, Finance & Insurance, Service, and Administration teams to ensure a seamless customer experience.
- Contribute to a positive, high-performance dealership culture.

What We're Looking For Essential Skills & Attributes

- Exceptional communication and interpersonal skills.
- Strong customer service and relationship-building abilities.
- Professional presentation and a positive attitude.




- Ability to confidently engage with customers and present solutions.
- Strong organisational and time management skills.
- High level of motivation and self-drive.
- Ability to work collaboratively within a team environment.
- A genuine passion for delivering outstanding customer experiences.

Preferred Experience

- Automotive, retail, hospitality, customer service, or sales experience.
- Experience presenting products and services to customers.
- Previous dealership experience is advantageous but not essential.

What Success Looks Like The successful candidate will:

- Deliver exceptional customer experiences.
- Build strong customer relationships and trust.
- Consistently achieve performance targets.
- Demonstrate professionalism, ownership, and accountability.
- Contribute positively to a winning team culture.
- Represent our dealership and brand with pride.

What's In It For You?

- Join South Australia's newest and largest dealership.
- Competitive salary plus performance incentives.
- Ongoing training and professional development.
- Career progression opportunities within one of Australia's largest automotive groups.
- Supportive leadership team focused on your growth and success.
- Be part of a dynamic, energetic, and customer-focused culture.

Company Description

Eagers Automotive Limited is the leading automotive retail group in Australia and New Zealand, with a history spanning more than 110 years. As Australasia's largest and most dynamic automotive retailer, the company employs over 8,000 team members across more than 300 and growing dealerships.

📌 Automotive Sales & Customer Experience Consultant (Adelaide)
🏢 Eagers Automotive
📍 Adelaide