Location: Singapore | Long-Term Engagement

We are seeking an experienced BMC Helix BHOM AIOps Consultant to join a global Application Managed Services (AMS) team supporting enterprise customers across complex IT environments. This is an excellent opportunity to work on a long-term engagement delivering observability, monitoring, automation, and AIOps solutions for leading organisations.

Key Responsibilities

- Provide L2/L3 support for BMC Helix Operations Management (BHOM) AIOps environments.
- Administer, configure, and optimize BHOM AIOps platforms to ensure high availability and performance.
- Manage Event Correlation, Service Health Monitoring, Situation Management, Impact Analysis, and Root Cause Analysis.
- Configure AI/ML-driven capabilities including anomaly detection, predictive analytics, and event noise reduction.
- Develop service models, dashboards, monitoring policies, and topology mappings.
- Troubleshoot platform, integration, and performance issues.
- Support upgrades, patching, migrations, and platform enhancements.
- Integrate BHOM with BMC Helix ITSM, Discovery, cloud platforms, and third-party monitoring tools.
- Drive observability, automation,



and AIOps adoption across customer environments.

Skills & Experience
- 7 years of experience in IT Operations, Managed Services, Enterprise Monitoring, or Consulting.
- Strong hands-on experience with BMC Helix Operations Management (BHOM) AIOps.
- Experience with Event Management, Service Health Monitoring, RCA, Anomaly Detection, and Business Service Monitoring.
- Knowledge of Kubernetes, OpenShift, Docker, Linux/Unix, Windows, and cloud technologies.
- Experience integrating tools such as Splunk, Dynatrace, AppDynamics, Prometheus, and Azure Monitor.
- Strong customer-facing consulting, communication, and stakeholder management skills.

Desirable
- BMC Helix Certifications (BCA/BCP).
- ITIL Certification.
- Exposure to HelixGPT, Intelligent Automation, and Agentic AI capabilities.

This is a fantastic chance for a BHOM specialist looking to contribute to enterprise-scale AIOps and observability initiatives while enjoying the stability of a long-term engagement in Singapore.

Apply now or get in touch to learn more.

📌 BMC Helix BHOM AIOps Consultant (Melbourne)
🏢 Hunter Professional
📍 Melbourne