Menzies Aviation has developed to become a critical partner in the global aviation industry since 1833, delivering time-critical logistics services at 202 locations in over 34 countries, across six continents.
About The Role
We are currently seeking a Cargo Flight Clerk, based at Adelaide Airport on a Permanent Part-Time (min 26 hours per week, average 30-35 hours per week) basis, to deliver a range of Cargo services including preparing cargo documentation and airway bills.
Key Responsibilities
- Ensure the Cargo warehouse operates by the free flow of import and export cargo between customers, clients' aircraft and their customers
- Perform customer service functions, including cargo reservation bookings, track and trace, and quoting as required
- Handle telephone and customer enquiries on all import/export cargo matters
- Prepare airway bill documentation, information and manifests for flights
- Check AWB data, rate charges, schedules and routings for freight
- Process special handling, e.g. dangerous goods consignments, animals, human remains and perishables
- Assist in locating lost, damaged and delayed shipments
- Perform bond checks and ensure appropriate rate charges are collected and accounted for
- Prepare cargo claims files for settlement
- Compile statistics for monthly reports
- Collect cargo documentation from aircraft and procure necessary regulatory clearances
- Control ULDs including compiling records and processing messaging to airline customers
- Complete Live Animal check sheets and process in line with IATA regulations
What We Need From You
- Professional, approachable and warm in style with a solid attention to detail
- Previous experience in an administration role - minimum of 2-3 years
- Ability to effectively and efficiently work autonomously
- Strong ability to problem solve and deliver solution based outcomes
- Strong stakeholder services skills between airline partners
- Effective and efficient time management skills
- Strong written and verbal communication skills, with a focus on detail
- Proficient ability to utilise the Microsoft Office suite
- Motivation and flexibility to work on a 7-day rotational shift roster as per flight schedules
- Hold current Australian Driver's Licence
Applicants will be required to undergo a Police check, Airport security check and pre-employment medical as part of the standard conditions of employment.