Job Description

Lead Operations for Australia's Largest Independent Vending Operator

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Benleigh Vending Systems is Australia's largest independent vending operator, delivering premium vending solutions to businesses across Australia. Our product range includes snack & drink, frozen food, coffee, PPE, technology and specialist vending systems, supported by a national service network.

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As part of our continued growth, we're looking for an experienced Operations Manager to lead our South Australian operation.

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Reporting directly to the Managing Directors, you'll oversee approximately 30 employees across warehouse operations, logistics, field service, procurement and inventory management while driving operational excellence, customer satisfaction and continuous improvement.

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This is an outstanding opportunity for an experienced operations leader who enjoys improving systems, leading people and making a genuine impact in a growing Australian business.

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About the Role

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As Operations Manager, you'll be responsible for the day-to-day management of our South Australian operations, ensuring our vending fleet is serviced efficiently while maintaining exceptional customer service standards.

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You'll oversee warehouse operations, transport and logistics, inventory management, fleet scheduling, procurement, vending machine installations and preventative maintenance, while leading a high-performing operations team.

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This is a hands-on leadership role where no two days are the same.

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Key Responsibilities

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Operations Leadership

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Lead all operational activities across the South Australian business.

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Manage warehouse, logistics and field service operations.

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Develop and implement operational procedures and best practices.

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Monitor operational KPIs and drive continuous improvement.

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Identify opportunities to improve productivity through automation and technology.

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Work closely with the Sales and Management teams to support business growth.

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Warehouse & Inventory

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Manage warehouse operations and inventory accuracy.

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Maintain stock control systems and conduct regular stocktakes.

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Minimise stock loss, damage and product expiry.

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Improve warehouse layout and storage efficiency.

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Ensure compliance with food safety standards.

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Logistics & Fleet

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Optimise delivery routes and technician schedules.

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Manage incoming freight and supplier deliveries.

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Coordinate vending machine installations, relocations and removals.

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Monitor fleet utilisation, maintenance and operating costs.

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Leadership

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Lead, coach and develop warehouse staff, drivers and field service technicians.

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Build a positive, high-performance team culture.

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Ensure workplace health and safety compliance.

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Conduct performance reviews and ongoing staff development.

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Manage supplier relationships and purchasing.

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Resolve operational issues quickly and professionally.

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Deliver consistently high customer service standards.

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Ensure service level agreements are achieved.

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About You

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We're looking for a motivated leader who enjoys solving problems,



improving processes and developing people.

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You'll ideally have experience in:

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Operations Management

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Warehouse Management

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Logistics Management

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Distribution

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FMCG

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Supply Chain

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Transport Management

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Field Service Management

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You'll also bring:

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Experience leading teams of 20+ employees.

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Strong warehouse and inventory management skills.

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Experience with logistics, transport and route planning.

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Strong leadership and communication skills.

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Experience with ERP or warehouse management systems.

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Advanced Microsoft Excel skills.

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Excellent organisational and planning abilities.

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Strong analytical and problem-solving skills.

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Highly Regarded

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Experience within vending, food service, FMCG or distribution.

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Experience managing field service technicians.

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Mechanical aptitude.

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Lean or Continuous Improvement experience.

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Experience using telematics or fleet management software.

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Success in this Role

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Success will be measured through:

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99%+ warehouse picking accuracy.

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High fleet availability and machine uptime.

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Accurate inventory management.

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Reduced operating costs.

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Efficient route planning.

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Safe warehouse operations.

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Join Australia's largest independent vending operator.

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Lead a well-established operation.

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Work directly with the Managing Directors.

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Be part of a growing national business.

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Make a genuine impact on business performance.

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Enjoy a diverse and rewarding leadership role.

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Long-term career opportunities.

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Market-competitive salary package based on experience.

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What can I earn as an Operations Manager

📌 Operations Manager (South Australia)
🏢 Benleigh Vending Systems
📍 South Australia